Commercial and Visitor Experience Assistant

The Courtauld’s mission is to advance the understanding of the visual arts of past and present across the world, through advanced research, innovative teaching, inspiring exhibitions and programmes, and the stewardship of our collections. We aim to be the most critically engaged, welcoming and generous institution for the study of art in the world.

As a Casual Commercial and Visitor Engagement Assistant, you will be the friendly face of The Courtauld when we open our doors to visitors. Bringing your personality and creativity to The Courtauld, you’ll greet every visitor with a friendly and warm welcome. You’ll work flexibly, collegiately, and with good humour across both the Retail and Gallery admissions areas. In the welcome hall and ticket desk you’ll supply our visitors with up-to-date visitor information about the Gallery’s history and its event and exhibition programme and offer them advice on choosing the right admission ticket. You’ll inform and encourage visitors to enhance their visit through sales of guidebooks, catalogues and event tickets. In the Retail space you’ll know our products inside-out and offer well-informed and thoughtful advice on purchases. And in everything you do, you’ll aim for the highest possible standards of visitor care.

Successful candidates would need to be available for weekend work/possible some evenings and available over our peak Christmas and holiday periods. Successful candidates will also have to be seen working on a regular basis over each monthly roster.

The Role

Contribute positively to society through the study, display, understanding and promotion of art at the highest international levels of excellence.
Champion the research, study and dissemination of art history, conservation and curating.

Fulfil Samuel Courtauld’s vision of the important of ‘art for all’ by sharing ways of learning and looking more closely, thinking more deeply and engaging more fully with art.

• Department: Commercial & Visitor Experience
• Hours per week: Zero Hours
• Location: Somerset House
• Salary/per hour: £14.80 p/h
• Reports to: Assistant CVE Manager
• Contract type: Casual

This role will be employed by SCT Enterprises Ltd.

Must be available for interview on Wednesday 17^th June, expect to be onsite from 9:00 to 15:00.

If successful, we will also require your presence on Monday 25^th June for a full day induction (Normally from 9:00 to 17:30). Further training will then be provided on your subsequent shifts.

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