Alumni Relations Officer

About us

The UCL School of Management is home to UCL’s business and management research and education programmes. The School has built a strong reputation for world-leading research and teaching in innovation management, technology-intensive organisations, business analytics, and entrepreneurship.

Our research was rated ‘world-leading’ and ‘internationally excellent’ in the Research Excellence Framework 2021 (REF), placing us 2nd in the UK for Business and Management. The School is accredited by AACSB and AMBA, and is a member of the Chartered Association of Business Schools.

We have over 2,300 students, more than 55% from outside the UK, studying across undergraduate, postgraduate, executive and PhD programmes. These programmes prepare students for leadership roles in technology-focused organisations, new ventures, and careers in finance and consulting.

This is an exciting time to join the School, which has been expanding rapidly since 2025 as part of a new strategy to grow staff and student numbers. This includes new degree programmes, additional staff, and enhanced facilities at our Canary Wharf campus. Our mission is to educate socially conscious, entrepreneurial leaders equipped to tackle global challenges.

About the role

This role supports the alumni relations team in building and maintaining relationships within a growing global alumni community. With a strong focus on data, the role is responsible for ensuring the integrity, governance and effective use of alumni information to strengthen engagement.

Key responsibilities include maintaining and updating the alumni database, segmenting alumni to support engagement initiatives (with a particular focus on East Asia), and producing reports to inform strategy.

The role requires strong data management and analysis skills, alongside excellent communication, relationship management and attention to detail.

The Alumni Relations Officer reports to the Alumni Relations Manager and works closely with teams across the School, including Teaching and Learning, Communications and Marketing, Careers, Corporate Relations, Global Engagement and Student Experience.

This post may require evening or early-morning work and international travel.

Salary details – UCL Grade 7 £43,981 to £52,586 pro rata (including London Allowance)

About you

You will be educated to degree level (or equivalent) or have relevant experience in Higher Education or a similar environment. You will have experience working with databases and/or CRM systems, including maintaining accurate records and producing reports.

You will also have experience in data segmentation, analysis and visualisation, using data to support decision-making.

The role requires the ability to build and manage strong relationships with internal and external stakeholders to deliver high-quality projects, activities and events.

You will have excellent written and verbal communication skills, enabling you to engage confidently with a wide range of audiences. Strong organisational skills, a methodical approach and close attention to detail are essential.

Our commitment to Equality, Diversity and Inclusion

As London’s Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world’s talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong.

We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL’s workforce.

These include people from Black, Asian and ethnic minority backgrounds; disabled people; LGBTQI+ people; and, for our Grade 9 and 10 roles, women.

Customer advert reference: B04-07382

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