Mentoring and Student Success Manager (Refugee-Led Research Hub)

Location: Queen Elizabeth House, 3 Mansfield Road, Oxford OX1 3TB, with possible options for hybrid working.

The Oxford Department of International Development (ODID) is seeking to recruit a Mentoring and Student Success Manager who will be working within the Refugee-Led Research Hub (RLRH).

About the role:

The Mentoring and Student Success Manager will provide strategic leadership, coordination, and quality assurance across RLRH’s academic support and mentoring functions. The postholder will ensure that mentors are effectively recruited, trained, supported, and engaged, cultivating an enabling environment where learners receive bespoke and consistently high-quality academic guidance, counselling and application-building support. The role ensures that learners make informed academic choices, meet key deadlines, and progress successfully through application and funding processes, while also ensuring that mentoring relationships are purposeful, well-managed, and impactful. The Mentoring and Student Success Manager has significant responsibilities related to data collection, management, and reporting to funders.

• The position is offered full-time and fixed-term until 30 September 2028

About you:

The successful candidate will have substantial experience in programme or mentorship management in an (I)NGO and/or higher education setting, with excellent leadership experience and timeline management. They will also have strong relationship management, facilitation, and communication skills, with the ability to inspire volunteer mentors and engage senior professionals. Demonstrable written and verbal communication skills, including report writing and presentation abilities are essential for this role. 

At ODID, we embrace and cherish our differences and endeavour to be considerate and welcoming of all. You are most welcome at ODID, without the need to hide any part of who you are. We acknowledge societal inequalities and how these affect us, and those around us, personally and professionally. We hold an Athena Swan bronze award in recognition of our efforts to introduce organisational and cultural changes which promote equality, cherish diversity and create a better working environment for all. We are also taking active steps to promote race equality and reduce the risk of bias and discrimination. We work together to enrich, fortify and grow our community and dedicate our combined efforts to teaching and research to increase our impact and influence in development debates at the national and global level.

For more on what it's like to work at RLRH, browse the application guide 

For more information about the organisation and our programmes, please visit Our website.

Application Process

To apply, please upload: 

• A covering letter/supporting statement 
• Your CV 

Please note that only the CV and supporting statement will be considered; any other documents uploaded will not be reviewed as part of the shortlisting process. 

The closing date for applications is 12 noon on Monday, 29 June 2026.

Contact Person: HR Team

Contact Email: recruitment@qeh.ox.ac.uk

Advert information