Placement Team Lead

EUSA Academic Internship Experts is seeking to appoint a Placement Team Lead to our team based in London.

Overview

EUSA Academic Internship Experts works with universities, departments, and individual professors to create and deliver customized, academically-directed internship programmes in London, Dublin, Madrid, Paris, and Prague.

EUSA has successfully placed over 30,000 students in academically directed internships over the past 40 years.

EUSA place several hundred students per year in academic internships in a range of industries including marketing, media, business, finance, health & science, psychology and the arts (e.g. theatres, museums).

In addition to internship placement, EUSA's services include housing, academic program development, and program management (including pastoral care, social programmes and student wellbeing & safety).

Reporting Relationships

• The placement team report to the Placement Team Lead 
• Placement Team Lead reports to the London Director 

Responsibilities

50% Management of the placement team in planning, developing, and timely placement of students in high quality, academically appropriate internships 

• Manage the placement team by providing coaching and day-to-day supervision
• Set placement team deadlines and deliverables
• Lead outreach strategy
• In direct support of UK Visa & Immigration (part of the Home Office) requirements, actively track students’ internship compliance including attendance and ensure all internship companies are properly vetted
• Coordinate placement matching week and file divide 
• Schedule internship consultations, drop-ins, internship orientations and internship workshops 
• Create and deliver student presentations and workshops
• Monitor and report on student internship attendance
• Troubleshoot and communicate student issues as needed 
• Report on placement process (produce weekly trackers to be shared with management and partners, support Director with end of program reviews)
• Weekly meeting with London Director

25% HR and people management of the Placement Team 

• Assist with the recruitment of Career Advisors, including candidate sourcing, screening, and interview coordination
• Support onboarding and induction processes for new placement team members
• Maintain and update employee records, ensuring compliance with HR policies and procedures
• Act as a point of contact for HR-related queries within the placement team
• Contribute to performance tracking, goal setting, and reporting

20% Assist in managing relationships with London’s university partners

• Regular meetings with key partners
• Ensure all attendance and supervisor reporting is shared with relevant partners

5% Emergency response and student health and safety 

• Assist in student health and safety response
• 24-hour emergency care on-call duty shared with other London team members

Profile and Requirements

• Permission to work in the United Kingdom
• Strong interpersonal communication and presentation skills
• Strong problem solving and conflict management skills
• Knowledge of UK business and industry trends
• Excellent organization and time management skills
• Works well under pressure
• High level of professionalism and accuracy
• Self-starter, ability to use initiative and take ownership of projects
• Ability to work with people of all ages and levels (students, parents, supervisors, university officials, and colleagues)
• Degree level education and professional experience in higher education, student services, recruitment, or relationship management
• Ability to maintain a degree of flexibility with regards to the ever-changing nature of the role itself

Additional/Desired

• Some familiarity with the US higher education system
• Experience living in another culture
• Experience managing a team and/or supervising professional staff

Compensation

With a team of dedicated and dynamic professionals and offices in Europe and North America, EUSA offers a friendly, progressive work environment, as well as competitive salary, benefits, and holidays.

To apply, please upload your CV and cover letter via the ‘Apply’ button above.

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