Senior Product Owner - Digital Engagement

Are you an experienced Senior Product Owner looking to make a meaningful impact? Join our CRM team at the University of Oxford to make a difference within a globally renowned institution. 

Location: Darlington House, OX1 2JD 

Contract: FTC to July 2028

About us

Spanning the historic streets of the “city of dreaming spires”, the University of Oxford has been ranked the world’s leading university for ten consecutive years. A place where centuries of tradition meet world-changing innovation, we offer you the chance to shape the future while working in an inspiring environment that promotes excellence. Here, you’ll contribute to an organisation which delivers ground-breaking research that tackles global challenges - from advancing sustainability to pioneering healthcare solutions - and join a diverse, inclusive community that champions your wellbeing, development, and aspirations. Apply now to become part of our extraordinary legacy. 

IT Services is a key department that ensures that the University has the robust, reliable and high-performing IT and digital services it requires to support the distinctive needs of those engaged in teaching, learning, research and administration. We value and recognise our own and the contribution of others, creating a great culture to work in and a place where we all feel we belong.

About the role  

This is a senior role within the CRM team, responsible for our digital engagement products – marketing, event management and alumni engagement.

As the Senior Product Owner for Digital Engagement, you will lead the development and continuous improvement of CRM capabilities that support audience engagement, marketing campaigns, and event management across the Collegiate University.

You will work closely with the operations team and the programme team, helping to embed a product mindset and agile delivery approach while enabling new, more effective ways for the University to connect with its audiences.

Supporting the simplification and standardisation of processes across campaigns, communications, and event delivery

About you  

You will play a pivotal role in shaping how the University engages with prospective students, alumni, partners, and the wider public through modern marketing and event capabilities.

To be successful in this role, you will: 

• Be an experienced Product Owner (or similar) with a strong track record in digital, CRM, or marketing technology

• Have excellent stakeholder management skills, with the ability to work across a complex, devolved organisation

• Demonstrate experience of delivering user-centred products using agile methodologies

• Be highly data-driven, able to define success measures and use insights to drive continuous improvement 

• Bring an understanding of marketing, communications, or event management processes

• Be a proactive and collaborative leader, able to work effectively with technical and non-technical teams

Application process 

To apply, please upload:

• A covering letter/supporting statement  

• Your CV

• The details of two referees

The closing date for applications is 12 noon on 6^th July

Interviews will take place on 16th July, and will be held face to face in Dartington House

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