Programme Administrator - Foundation Programmes, Social Sciences and Creative Programmes

Location: Tower Hill / Aldgate

Reporting to: Team Leader – Programme Administration

About the Role

We’re looking to build a team of highly organised and proactive Programme Administrators to join our Programme Administration team and play a vital role in supporting the student journey.

This is a fast-paced, varied position where you will take ownership of day-to-day administration across one or more academic programmes. You’ll work closely with academic teams, students, and central services to ensure that processes run smoothly, deadlines are met, and students receive a high-quality, responsive service.

As part of a collaborative team, you’ll contribute to the continuous improvement of systems and processes—ensuring they are efficient, consistent, and fully aligned with our College regulations and academic standards.

PLEASE NOTE: We are recruiting for multiple roles across 3 divisions in total, Foundation Programmes, Social Sciences, and Creative Programmes, As part of your application please specify which area you would like to be considered for.

Key responsibilities:

This is a hands-on role where accuracy, organisation, and initiative are key:

• Acting as a first point of contact for students, staff, and lecturers—providing timely, professional support.
• Coordinating teaching and timetabling support, including arranging cover and maintaining clear communications.
• Supporting student lifecycle processes, including inductions, timetables, assessments, and results.
• Managing assessment administration, ensuring submission links, marking processes, and feedback are accurate and delivered on time.
• Maintaining and updating student records and programme data systems with a high level of accuracy.
• Supporting exam boards, reporting, and data analysis, including collating attendance and performance data.
• Managing programme documentation and SharePoint folders, ensuring version control and accessibility.
• Supporting academic staff onboarding, including inductions, documentation, and system access.
• Processing HPL invoices and liaising with finance teams.
• Working collaboratively with teams such as Registry, timetabling, and the Student Hub to ensure a seamless student experience

About You:

You’ll be detail-driven, adaptable, and confident working in a busy academic environment.

We’re particularly interested in candidates who have:

• Experience in an administrative role, ideally within student or programme administration.
• Excellent organisational skills, with the ability to manage multiple priorities and meet tight deadlines.
• Strong IT skills, including MS Office and data systems.
• The ability to interpret and apply processes, policies, and complex information accurately.
• Excellent communication skills, with the confidence to engage effectively with students and staff at all levels.
• A collaborative approach and the ability to build strong working relationships.
• A student-focused mindset, with a friendly, professional and supportive approach.
• High attention to detail, with a methodical and conscientious way of working.
• Experience in a Higher Education setting and familiarity with student systems would be an advantage but is not essential.

Why Join Us?

This is a fantastic opportunity to play a key role in delivering an outstanding student experience within a supportive and collaborative team. You’ll gain exposure to a wide range of academic processes and have the opportunity to develop your skills in a dynamic higher education environment.

How to Apply

Please submit a CV and a supporting statement outlining how you meet the essential criteria. Applications should be made via our online careers portal by the closing date. We are committed to recruiting a diverse workforce and welcome applications from all sections of the community.

LCCA is committed to equality, diversity and inclusion and welcomes applications from all backgrounds.

We are committed to ensuring our workforce is reflective of our diverse student population, striving to increase the representation of age, disability, gender identity and expression, religion, race, sex, sexual orientation, and socio-economic background of our employees.

We’re also committed to providing adjustments to those who may require support with the recruitment process - please contact the LCCA Talent Acquisition Team collegedivisionrecruitment@gus.global

Please note: For this opportunity, you must be able to prove you have the right to work in the UK - if in doubt please visit the following link Employers' right to work checklist - GOV.UK (www.gov.uk). Please note we are not a licenced sponsor.