SMS TLSE Assistant - Community Placements

We are seeking a motivated and collaborative individual to join our team as a Teaching, Learning and Student Experience Assistant – Community Placements. This role offers an exciting opportunity to contribute to the delivery of high-quality administrative support for the MBChB programme, working closely with students, academic staff, and placement providers. You will play a key role in supporting a dynamic and student-focused learning environment.

You will be responsible for:

• Providing administrative support for community placements, including coordination with students, GP practices, and hospital teams
• Acting as a first point of contact for student and teaching-related queries, providing guidance and escalating where appropriate
• Maintaining accurate student records, placement data, and documentation to support teaching and learning delivery
• Supporting placement organisation, including scheduling, communications, and responding to changes or cancellations
• Assisting with meetings, correspondence, procurement processes, and general administrative duties across the team

We welcome candidates who bring diverse perspectives, experiences, and approaches to their work.

About you

We encourage applications from individuals with a wide range of backgrounds and experiences. You should demonstrate:

Essential criteria:

• Experience of working in an administrative role with structured processes
• Strong organisational skills and ability to prioritise work in a busy environment
• Good communication and interpersonal skills, with the ability to work with a wide range of stakeholders
• Attention to detail, problem-solving ability, and confidence working with data and records
• Digital literacy, including experience with standard IT systems and a commitment to excellent customer service

Desirable criteria:

• Experience of working in a higher education, healthcare, or research environment
• Experience supporting programmes delivered across multiple locations
• Experience using financial systems for ordering and procurement
• Experience supporting student-related processes or placements
• Experience contributing to process improvement or service enhancements

We value transferable skills and real-world experience as much as formal qualifications.

Our benefits include:

• Generous employer pension contribution
• Christmas closure across all departments outside of annual leave and bank holidays
• Purple Place employee discount platform

For more information, please see www.manchester.ac.uk/connect/jobs/benefits-working-here. You can also find information on our Flexible and Hybrid working www.staffnet.manchester.ac.uk/people/current-staff/flexible-and-hybrid-working.

We are an open place of enquiry and challenge. We embrace and celebrate difference, diversity and debate, and we pride ourselves on being a place of education, learning and community where we are able, within the law, to question and test received wisdom, express new ideas and explore controversial or unpopular topics and opinions. Find out more from our www.staffnet.manchester.ac.uk/news/display/?id=32905.

Enquiries about the role, shortlisting and interviews
Name: Stephanie Riley
Email Address: stephanie.riley-2@manchester.ac.uk

General enquiries and administrative support: recruitmentservices.people@manchester.ac.uk

Technical and job portal support: jobseekersupport.jobtrain.co.uk/support/home

This role is not eligible for Skilled Worker visa sponsorship. Applicants must demonstrate the right to work in the UK.

Applications close at midnight on the closing date.

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