Senior QA Analyst

Location: Digital & Information Services - IT Services, Dartington House, Oxford, OX1 2JD

Are you a highly skilled Senior Analyst, passionate about software quality, innovation, and continuous improvement? Join our dynamic IT Services team at the University of Oxford and help shape the future of product testing across our world-renowned institution.

Salary: Grade 8, £49,119 - £58,265 per annum
Contract: Full Time, Fixed Term (3 years) option to extend

About Us
Spanning the historic streets of the "city of dreaming spires," the University of Oxford has been ranked the world’s leading university for nine consecutive years. A place where centuries of tradition meet world-changing innovation, we offer you the chance to shape the future while working in an inspiring environment that promotes excellence. Here, you’ll contribute to ground-breaking research that tackles global challenges – from advancing sustainability to pioneering healthcare solutions – and join a diverse, inclusive community that champions your wellbeing, development, and aspirations. Apply now to become part of our extraordinary legacy.

About IT Services
Our department plays a central role in supporting the University’s academic and administrative functions. We work collaboratively across departments, delivering reliable, secure, and innovative technology solutions that enable teaching, learning, research, and operations. Joining us means being part of a supportive and forward-thinking team that’s driving transformation and digital excellence across the University.

About the Role
Are you passionate about delivering high quality software products? We’re looking for a Senior QA Analyst who brings expertise in both functional and non-functional testing, and who’s ready to take the lead on QA and testing activities, ensuring quality outcomes across our Dynamics 365 CRM system. You will be responsible for leading on QA activities, from planning to execution. You’ll work independently and collaboratively, supporting colleagues across the delivery lifecycle. With a deep understanding of QA practices, you will apply a risk-based approach to testing - learning fast and adapting even faster. If you thrive on continuous improvement, enjoy working as part of a successful team, and want to make a real impact, we’d love to hear from you.

About You
We are looking for someone who can demonstrate the following:

• Experience of delivering high-quality QA for CRM Systems.
• Extensive experience leading on product testing activities.
• A thorough understanding of functional and non-functional testing and when best to deploy.
• The ability to lead on product QA and contribute to continuous improvement workstreams.
• Experienced working in Agile methodologies, for example scrum and Kanban.
• Experienced user of QA tools, for example Azure DevOps and ALM.
• The ability to lead and contribute to a team environment and build and maintain effective working relationships with customers, users and colleagues within the wider programme team.

Application Process

To apply, please upload:

• A covering letter/supporting statement, explaining how you meet the criteria of the role.
• Your CV
• The details of two referees

This vacancy is for internal and external applicants. Candidates with the ability to develop into the full role are encouraged to apply, even if they don’t meet all listed criteria.

The closing date for applications is 12 noon on 13 July.

Interviews will take place in week commencing 20 July, and will be held face-to-face.

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