Library Services Coordinator (Spaces and Environment)

We are a world class research-intensive university. We deliver teaching and learning of the highest quality. We play a leading role in economic, social and cultural development of the North East of England. Attracting and retaining high-calibre people is fundamental to our continued success.

The Role
Newcastle University Library is dedicated to delivering a friendly, professional and efficient service to all our customers and putting them at the heart of everything we do. We are the only University Library in the UK to have received the Charter Mark five times and now hold the Customer Services Excellence award which replaced it. We are committed to developing and delivering innovative services as stated in our Library strategic plan.

We are looking for someone to line manage and supervise colleagues at our main library and at our off-site Research Reserve. Our Library Research Reserve provides access to state-of-the-art off-campus storage facilities, and houses both library and other University material. The Research Reserve provides a book retrieval, delivery and journal article scanning service. You will have responsibility for the safe and secure day to day operation of our library buildings and will contribute to the delivery of consistent, high-quality customer focused services across the library's extensive opening hours.

Two posts are available, one to be based primarily at the Research Reserve at Team Valley, the other based primarily at our main city centre campus library. The two post-holders will work closely together, working flexibly across both sites, and providing cover for each other as required. These are full-time, on-site roles, with very limited opportunity for hybrid/home working.

Successful candidates will require satisfactory evidence of a full UK driving licence and will be subject to DVLA driving license check, as the role involves driving a University vehicle to transport library and other materials across multiple locations. Appointment is subject to Occupational Health Pre-Placement Check.

To apply, please upload an up-to-date CV and a letter of application (no more than one page) which outlines your fit for this role and any relevant experience to the key accountabilities listed on the university's website, accessed by the 'Apply' button.

Informal enquiries can be made to: Gareth Mckay gareth.mckay@ncl.ac.uk.

Qualifications

• Educated to 'A' level or equivalent standard or significant relevant work experience.
• Possession of a full driver’s license.

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