Student Fees and Funding Manager

About the role:

The University is looking to appoint a Student Fees and Funding Manager to support the work of the Student Fees and Funding Team around student loans (SFE/SLC) US Loans, Lifelong Learning Entitlement, fees and finances planning and delivery, training, bursaries and scholarships, new policies, processes and sector changes.

You will manage the delivery of US and Canadian Loan returns. Delivering excellent, professional services to all stakeholders by ensuring the operation of efficient and effective processes, deploying the use of IT systems and digital technologies in response to ongoing feedback and business needs.

About you:

The ideal candidate will have experience or a working knowledge of the US loans system, or equivalent experience with Student Finance. An understanding of the needs of international students is essential, as the University is committed to providing the highest level of support to all.

The post holder will be responsible for delivering excellent, modern, and professional services to all stakeholders, including providing online assistance and guidance to students throughout the loan application process.

In addition, the successful candidate will coordinate audit activity associated with US loans processes and must be able to demonstrate experience in managing external returns and audits.

Applicants should hold an undergraduate degree in a relevant subject area or possess equivalent experiential learning. Experience of working within a Higher or Further Education environment is desirable. Candidates must also be confident in using a range of IT systems and be able to quickly learn new technologies, ensuring the University remains responsive to the evolving requirements of the sector.

The ability to prioritise a busy workload and manage multiple tasks is essential. Applicants must be flexible, work effectively as part of a team, and demonstrate strong communication skills. Experience in minute taking and maintaining accurate database records is also required.

What we can offer you:

We have a fantastic package of rewards and lifestyle benefits – from an attractive annual leave entitlement to access to a comprehensive employee benefits platform which includes a 24/7 online GP.

Our people are our most important asset. We’ll encourage you to make the most of your talents and continually develop your skills and knowledge. As well as realising your career ambitions, you’ll be making a positive difference to other people’s lives.

About us:

We are proud to be a diverse, multicultural university. We are committed to building a truly inclusive culture where diversity is championed. Applications are particularly welcomed from individuals who will support the diversification within the University and support its development of a culture that is inclusive and welcoming to all.

The University is committed to providing a safe environment to study, work and visit, protecting children, young people and adults at risk from harm and abuse. Our safeguarding policy and safer recruitment procedure outlines our approach, alongside other internal policies, procedures and guidance which can be found on our Safeguarding page.

Applicants applying for roles in regulated activity and that are listed as an exception under the Rehabilitation of Offenders Act 1974 will be required to disclose any spent and unspent convictions and undertake a Disclosure and Barring Service (DBS) Check at the appropriate level, the University will only ask an applicant to make an application for a DBS check if they are legally entitled to.

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