Academic Administration Manager

Location: Woodstock Road, Oxford, and Mansfield College, Oxford

Hours: 1.0 FTE

About the role

The Academic Administration Manager is a senior role in the Faculty of English's Academic Office, responsible for overseeing the administration and delivery of all undergraduate and graduate programmes. Working closely with the Deputy Head of Administration and Finance, the post-holder will provide strategic and operational leadership across academic administration, ensuring the delivery of high-quality services to students and academic staff. 

The role combines people management, process improvement, and operational oversight within a complex and fast-paced academic environment. The post-holder will lead the Academic Office, providing oversight to support the effective administration of admissions, examinations, student support, course delivery, and related academic processes. They will work proactively to ensure compliance with University and Divisional policies, while identifying opportunities to enhance efficiency, consistency, and service quality. 

The Academic Administration Manager will line manage five members of the Academic Office team, providing leadership, support, and professional development. A key aspect of the role will be reviewing, developing, and implementing standard operating procedures to ensure effective and consistent delivery of services across the Faculty. The post-holder will foster a culture of continuous improvement and high performance within the team, as well as collaborating with senior academic colleagues and professional services staff across the University to ensure best practice. 

The successful candidate will have substantial experience managing busy administrative teams in a complex organisation. They will possess excellent organisational skills and proven ability to proactively identify system and process improvement. They will be an effective communicator, capable of building productive relationships with stakeholders at all levels and leading teams by example. 

This is an excellent opportunity for an experienced administrator seeking a leadership role within higher education, with significant scope to shape processes and contribute to the Faculty's strategic objectives.

About you

You will be educated to degree level or equivalent experience and have significant experience of leading administrative or professional services teams in a complex organisation, including line management and allocating workloads. You will also have experience of coordinating and monitoring projects, ensuring deadlines and service requirements are met, have strong analytical and problem-solving skills, with the proven ability to proactively identify issues and implement practical solutions.

The duties and skills required are described in further detail in the job description.

Application process

Applications for this vacancy are to be made online via the above 'Apply' button, where the job description and access to the online recruitment system can also be found.

For your online application, you will be required to upload your curriculum vitae and a supporting statement, setting out how you meet the selection criteria for the post, using examples of your skills and experience. As part of your application, you will be asked to provide details of two referees and indicate whether we can contact them now.

For further details, please refer to the how to apply section of the job description.

187428 Academic Administration Manager Job Description

Any further enquires may be directed to recruitment@ell.ox.ac.uk. 

The closing date for applications is 12.00 noon on Friday 31 July 2026. Only applications received before this time can be considered.

Interviews are expected to be held on or around 24 August 2026 or as soon as possible thereafter.

Please quote Vacancy ID 187428 on all correspondence.

Committed to equality and valuing diversity

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