Student Support Administrator

Hours of work: 35 hours per week

Location: On-site

Merton College is seeking a highly organised, proactive and empathetic Student Support Administrator to play a key role in supporting the wellbeing of our student community.

The Role

Working closely with the Head of Welfare, Academic Registrar, Senior Tutor and Chaplain, you will contribute to the smooth running of the College’s welfare provision. The postholder will help coordinate the work of the Welfare Team, support student wellbeing activities, and administer financial support schemes that help students thrive during their time at Merton.

This is an excellent opportunity for someone who combines strong administrative ability with tact, discretion, attention to detail, and a warm, approachable manner. You will be handling sensitive information, helping to signpost students to the right support, servicing welfare-related committees, and maintaining accurate records and systems. The role also includes organising wellbeing events, assisting with safeguarding processes, and providing a first point of contact for enquiries about student financial support.

The successful candidate will be:

• highly organised, accurate and able to manage multiple tasks;
• comfortable working with confidential information;
• an excellent communicator, both in writing and in person;
• empathetic, approachable and sensitive to the needs of students from diverse backgrounds;
• confident using IT systems and willing to learn new applications.

Benefits

Membership of the OSPS pension scheme, free medical insurance (taxable benefit), 30 days annual leave (plus bank holidays), free meals on duty, use of on-site gym and sports facilities, cycle-to-work and electric vehicle schemes, and free car parking.

How to Apply

The duties and skills required, and how to apply are described in more detail in the Further Particulars.

The deadline for candidates to submit any queries in relation to these Further Particulars is 09:00 am on Wednesday 5 August 2026. Any enquiries related to these Further Particulars should be directed in the first instance to the HR team at vacancies@merton.ox.ac.uk.

The closing date for applications is 9.00am on Wednesday, 12 August 2026.

The interviews are anticipated to take place on Friday, 2 September 2026.

Merton College is an Equal Opportunities Employer.

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