Estates & Facilities Assistant

What makes Goldsmiths unique?

Goldsmiths is a world-renowned university that has a reputation for rigorous and innovative academic work; creativity has long been our hallmark. Academic excellence and imaginative course content combine to make a place where creative minds can thrive.

About the department

Estates & Facilities aim is to provide our campus with sustainable, first-class facilities for research, teaching and learning and other activities. To create a vibrant and safe environment for students, staff and visitors and to deliver our services in a professional and integrated way.

About the role

We’re looking for a customer-focused individual to join us as Estates & Facilities Assistant. Working on Reception as part of our Help Desk team, they will be the first point of contact for calls to Goldsmiths on the main telephone number and staff and students reporting issues and requesting information and services on campus. The role also provides support to colleagues within the department.

About the candidate

You will have excellent communication and administration skills from working in a customer service environment. Proficient using Microsoft Office applications, internet-based software systems and attention to detail and accuracy. Understand the responsibilities and services of the department and its contribution to the student experience.

Benefits

We have generous benefits – an agile working environment, 22 days’ annual leave plus six paid closure days (four at Christmas and two at Easter) plus all Bank Holidays, great transport links, a defined benefit pension scheme, support for professional development and a broad range of wellbeing initiatives such as staff choir, running club, staff networks and creative writing classes.

Further Details:

Job Description (PDF)

At Goldsmiths, University of London, Equality, Diversity, and Inclusion shape how we lead, learn, and work. We are committed to building an inclusive and respectful environment, removing barriers and addressing inequalities so that everyone in our community can belong and thrive.

All applicants must evidence their right to work in the UK prior to commencing work with us. 

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