Delivery Manager (Web Evolution Programme)

• 18 Months FTC
• £47.389 - £56.535
• 34 Days Holidays + Bank Hols
• Excellent Pension Scheme
• Hybrid Working (2 Days in Office Per Week)

We are seeking an experienced Delivery Manager to lead the delivery of complex, high-impact digital initiatives across multiple web platforms within a university environment.

Working within Portfolio Delivery the role will operate at the heart of multidisciplinary teams, bringing together product, technical and business stakeholders to ensure delivery is structured, transparent and outcome focused.

This position requires strong career exposure to working with web platform development, liaison and directing marketing and technical teams and the ability to take ownership of complex delivery challenges.

Duties and responsibilities will include: 

• Working with Agile methodologies (e.g. Scrum, Kanban), but more importantly you will know how to adapt ways of working to suit the context, rather than applying them rigidly.
• Manage relationships with third-party suppliers and hold them to account for delivery.
• Maintain momentum and drive delivery to time, cost and quality.
• Identify and manage risks and dependencies proactively.
• Ensure that delivery activity is aligned to wider organisational goals.
• Drive progress and momentum across complex delivery environments.
• Ensure that delivery is aligned to strategic objectives and delivers measurable value.
• Managing/leading Scrum activities and holding agile ceremonies.
• Drive project governance processes, including project selection, prioritisation, and resource allocation, while balancing risk and benefit.
• Define and track key performance indicators (KPIs) and metrics for projects, providing regular updates and reports to senior delivery managers and stakeholders, as appropriate.

Leadership

• Oversee and guide Junior Delivery Managers in the execution of their projects and product delivery, ensuring consistent adherence to project management methodologies, timelines, and deliverables.
• Matrix manage/lead cross-functional teams to deliver high-quality project and product outcomes on time and within scope.

Stakeholder Engagement

• Facilitate communication and collaboration between project and product stakeholders to manage interdependencies and mitigate risks across designated projects and products.

Person Specification 

• Extensive experience in project or programme management setting, ideally in higher education.
• Experience of delivering web or digital transformation programmes, including website redevelopment, user experience (UX), or content platform improvements
• Experience in managing budgets, financial forecasts, and resource allocation at the portfolio level.
• Track record of injecting a sense of urgency, maintaining momentum, and getting people to take ownership to deliver projects to time/quality/budget.
• Proven record of operating at a senior level within a complex and demanding environment. The ability to build relationships and credibility with senior colleagues.
• Experience leading a project team consisting of cross-functional teams.
• Excellent leadership, negotiation, and conflict resolution skills, with the ability to influence and collaborate effectively with diverse stakeholders.
• Degree or equivalent experience
• Experience of working with product, design, and content teams to deliver user-centred digital services

This is a great opportunity to join a busy portfolio delivery team and play a key part in the delivery of new technology and services for a leading UK university.

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