Lead Business Analyst

Shape the Future of Digital Transformation at the University of Westminster

Digital & Technology Services (DTS) delivers technology services and digital transformation initiatives that support more than 20,000 students and colleagues across the University of Westminster's London campuses.

As part of our ambitious Being Westminster 2022-2029 Strategy, we are investing significantly in technology, systems and business change to enhance the experience of our students and colleagues and enable the University's future success.

We are seeking an experienced Lead Business Analyst to join our Project Management Office (PMO) and play a pivotal role in shaping both our transformation portfolio and our Business Analysis capability. This is an exciting opportunity for an accomplished Business Analyst who combines strategic thinking, stakeholder leadership and hands-on delivery expertise, and who wants to make a visible impact in a purpose-driven organisation.

To be successful in this role, you will bring substantial Business Analysis leadership experience, strong stakeholder management and change delivery expertise, recognised BA qualifications, and the ability to lead, influence and develop others while driving continuous improvement across agile and waterfall environments.

Projects may include initiatives such as:

• Student records and student lifecycle transformation
• Further Salesforce CRM adoption for improvements to student-facing services
• Timetabling and space management transformation
• Finance, HR & other corporate systems modernisation
• Data, reporting and business intelligence initiatives
• Process automation and self-service solutions
• Digital workplace and collaboration platforms
• Cyber security, identity management and compliance programmes
• Research and academic administration systems
• Emerging technologies, including AI-enabled services

If you're passionate about leading Business Analysis, developing people and delivering meaningful digital transformation that improves the experience of students and colleagues, we'd love to hear from you

To apply for this vacancy please click 'Apply' above. 

(Or – For further information and to apply for this post, please click apply and you will be redirected to our website.)

At the University of Westminster, diversity, inclusion and equality of opportunity are at the core of how we engage with students, colleagues, applicants, visitors and all our stakeholders.

We are fully committed to enabling a supportive and safe learning and working environment which is equitable, diverse and inclusive, is based on mutual respect and trust, and in which harassment and discrimination are neither tolerated nor acceptable.

The University has adopted Smart Working principles to support and further our Equality, Diversity and Inclusion aims of being an inclusive, collaborative and flexible employer. Further details of Smart Working can be discussed at interview stage.

Closing date: midnight on Sunday 20^th September 2026

Interviews are likely to be held from Monday 5^th October – Thursday 20^th October

Administrative contact (for queries only): Recruitment@westminster.ac.uk

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