Senior Quality Support Officer

Job details

Contractual hours: 28

Job category/type: ALC

Job description

Part -Time (0.80 FTE)

The closing date for applications is 23.59 on 28^th September 2026

Interviews will be held: 12^th October 2026

By reference to the applicable SOC code for this role, sponsorship may be possible under the Skilled Worker Route if you are applying as a 'New Entrant'. Applicants wishing to consider the SWR must ensure that they are able to meet the points requirement before applying. There is further information about this on the UK Visas and Immigration Website. 

There may be costs associated with a visa application, including the Immigration Health Surcharge (IHS), which are not paid for by the University of Reading and cannot be claimed back. For further information on potential costs please visit: Healthcare Surcharge Information GOV.UK

The University of Reading is seeking a Senior Quality Support Officer (0.8FTE) to join the Quality Assurance and Policy Team within the Centre for Quality Support and Development (CQSD).

This is an exciting opportunity to play a key role in supporting the University's quality assurance and enhancement framework, ensuring compliance with regulatory requirements while contributing to the continuous improvement of academic quality and standards.

A significant focus of the role will be coordinating the University's engagement with Professional, Statutory and Regulatory Bodies (PSRBs). You will provide specialist advice and support to colleagues across the University, helping Schools prepare for accreditation activity, monitoring outcomes, and maintaining oversight of institutional requirements.

Working closely with academic and professional services colleagues, you will contribute to a wide range of quality assurance and enhancement activities, support policy development, provide governance support to University committees, and help identify opportunities to improve processes and services.

Key responsibilities include:

• Managing the maintenance, development and publication of the University's Professional, Statutory and Regulatory Bodies (PSRB) Register, ensuring the accuracy of institutional accreditation data and compliance with regulatory reporting requirements.
• Supporting Schools and programme teams in responding to accreditation outcomes, monitoring conditions, recommendations and action plans arising from external review and accreditation activity, and maintaining oversight of progress to ensure institutional compliance.
• Contributing to the development, review and implementation of quality assurance policies, procedures and enhancement initiatives that support institutional priorities.
• Providing high-quality governance support to University committees, including agenda planning, preparation of papers, minute taking, follow-up actions and procedural advice.

You will be a motivated and detail-oriented professional with:

• Experience of supporting quality assurance activity in higher education.
• Excellent communication and stakeholder management skills.
• Experience of gathering, analysing and presenting complex information.
• The ability to work independently, and prioritise workload, managing competing deadlines.

This role offers an excellent opportunity to influence quality assurance practice across the University, working with colleagues and external stakeholders to support academic excellence, regulatory compliance and an outstanding student experience.

For more information, please contact:

Contact Name: Vicky Howard

Contact Job Title: Senior Quality Support Officer, Quality Assurance and Policy Team, Centre for Quality Support and Development

Contact Email address: v.a.howard@reading.ac.uk

Alternative Contact Name: Jennie Chetcuti

Alternative Contact Job Title: Senior Quality Support Officer, Quality Assurance and Policy Team, Centre for Quality Support and Development

Alternative Contact Email address: j.l.chetcuti@reading.ac.uk

The University is committed to having a diverse and inclusive workforce, supports the gender equality Athena SWAN Charter and the Race Equality Charter, and champions LGBT+ equality. We are a Disability Confident Employer (Level 2).  

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