Student Support Officer

The Faculty of Humanities & Social Sciences are seeking a Student Support Officer to cover a period of parental leave. 

About the role

The Student Support Officer will play a key role in enhancing the taught student experience from induction through to graduation.

The Student Support Officer will work collaboratively with academic and professional services staff to contribute to an effective integrated student support system within a specific academic department (primarily the Department of Education), as well as help to identify students at risk of not succeeding, utilising the internal processes/services available.   

The role will provide support for colleagues and processes supporting students through academic advising, course engagement monitoring, Disability Access Plans, Health, Wellbeing & Support for Study plans, Return to Study, and liaising with Student Support & Safeguarding.

The post-holder will foster and maintain excellent working relationships with colleagues in the academic department, the Faculty Student Support & Safeguarding and across the wider University.

About you

You will be pro-active and self-motivated, combining the use of your initiative with strategic thinking. 

You will be able to communicate effectively and develop good working relationships with staff and students alike. 

You should have excellent organisational skills, be able to interpret complex data and be able to successfully manage your workload, as well as stakeholder expectations. 

Additional information

This role is offered on a part-time basis (21.9 hours per week). You can find out more about the University of Bath hybrid model here.

For more information about the Faculty, please visit Humanities & Social Sciences.

For an informal discussion about this post please contact Annika Theilgaard (Student Engagement Manager – Humanities & Social Sciences) on act36@bath.ac.uk.

We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equity and intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students and encourage applications from all genders, backgrounds, and communities, particularly from under-represented groups, and value the positive impact that will have on the university. We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment.

We're very proud to be a signatory of the Armed Forces Covenant. an accredited Disability Confident Leader; autism friendly university, committed to building disability confidence and supporting disabled staff. 

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