General Assistant

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Are you enthusiastic about sport, customer service, and creating a safe, welcoming environment? We are looking for a motivated, proactive, and team‑focused General Assistant to support the daily operation of our world-class facilities.

The Role

As a General Sports Assistant, you will help ensure the safe and efficient daily running of our pitches, multi‑sports hall and related facilities. This hands‑on, customer‑facing role includes:

• Preparing and setting up equipment for bookings, training, events, tournaments, and matches
• Welcoming and assisting customers, clubs, referees, and event organisers
• Monitoring activities to ensure safety guidelines and policies are followed
• Conducting routine inspections to maintain cleanliness, safety and operational standards
• Reporting and addressing minor maintenance issues
• Assisting with opening and closing procedures
• Supporting community events and sporting activities
• Providing basic first aid or emergency response (if trained)
• Working collaboratively with colleagues across Hull Sport and University services

What We’re Looking For

We’re keen to hear from people who can bring:

• Strong communication and excellent customer service skills
• A friendly and proactive attitude
• Ability to work well in a team and stay motivated when working independently
• Good attention to detail and ability to follow instructions
• Willingness to undertake training and develop professionally
• Understanding of (or interest in learning about) Hull Sport’s services
• Initiative and problem‑solving skills
• An interest in working within the sport and leisure industry
• A positive work ethic and commitment to high standards

This is a part time role with salary pro-rated in line with part time hours. This post is 22 hours per week, term‑time only, following a regular 6‑week rota, with shifts scheduled between:

• Weekdays: 6:30am – 22:30pm
• Weekends: 8:30am – 19:30pm

Please note this role is temporary until the end on May 2026.

Flexibility is required to support events and holiday cover.

Applications close at 00:01am of the closing date listed. Please ensure that your CV and cover letter are submitted before this deadline, as late applications will not be considered. 

For an informal discussion about the role, please contact Mark Farrar, Assistant Facility Manager and Operations Team Leader: m.farrar@hull.ac.uk

Applications close at 00:01am of the closing date listed. We reserve the right to close this vacancy early if we receive sufficient applications. If you are interested in this role, please submit your application as early as possible.

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