Business Manager

About us 

Our mission is to provide transformative, high-quality digital education, so students can learn, wherever they are.

We collaborate with academics and professional services staff across the university, and with our external partners, to design, develop and deliver a wide range of educational programmes.

Our learners study with us from across the world, choosing when and where they study, working around their schedules.

We are a dynamic team with ambitious growth targets in a priority area of development for King’s. We proudly foster a supportive culture and community which prioritises both individual and collective wellbeing.

Employee support at King’s includes flexible working arrangements, paid maternity/shared parental leave, menopausal support, an active wellbeing programme, training and development opportunities and much more. All of our staff benefit from a generous pension contribution as well.

As part of hybrid working at King’s, all team members can work remotely for part of the week if they wish.

Join us as we open futures and unlock potential.

About the role 

The Business Manager will support the effective and smooth running of King’s Digital’s business operations. In this role, you will work closely with the Head of Operations and Strategy and Director of Operations to support the delivery of the department’s strategic, operational and financial objectives, while overseeing key areas including finance, HR, procurement, resources, compliance and business continuity.

You will co-ordinate and contribute to the effective delivery of business operations, provide insight and advice to support planning and decision-making, and manage a range of strategic and operational projects to support the continued development of King’s Digital.

The role is primarily based at JCMB on the King’s Waterloo Campus though you may be required to travel to other campuses on occasion. King’s has a hybrid working scheme where staff may be able to work remotely for part of the week, as determined by required output and departmental need. 

This is a full-time post (35 hours per week), and you will be offered a fixed-term contract until November 2027. 

Please note that due to the high level of interest in this position, the job advert may close earlier than the specified deadline if we receive a large number of applications. We encourage early submission to avoid disappointment.

About you 

To be successful in this role, we are looking for candidates to have the following skills and experience: 

Essential criteria

1. Educated to degree level or equivalent professional experience in operations, project management or business support administration
2. Highly numerate and literate with strong attention to detail; and adept at understanding, analysing and presenting complex data to a wide-ranging audience
3. Experience of managing large complex budgets and monitoring and acting on financial performance
4. Experience growing, leading and managing individuals and / or teams
5. Excellent communication skills, including ability to draft policy and process, present confidently in a variety of formats and to a wide variety of stakeholders
6. Excellent organisational skills, the ability to prioritise effectively and deliver work personally and through others to tight deadlines and within budget.
7. Excellent interpersonal skills, including ability to interact with and influence a wide variety of stakeholders
8. Commitment to continuous improvement and building an efficient and effective operational service

Desirable criteria

• Experience working in Higher Education, research, academic, or other non-profit sectors

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