Infrastructure Analyst

We are seeking a motivated and collaborative individual to join our team as a Infrastructure Analyst. This role offers an exciting opportunity to contribute to

• Provide practical support to users of our computational platforms (HPC/HTC) via a ticketing system and in-person/via video, with guidance from the rest of the team (65%);
• Help the team deliver face-to-face training courses (15%);
• Assist with the maintenance of our on-site computational platforms (HPC/HTC) (20%).

You will be responsible for:

• Configures the hardware/software environment as required by the system being integrated.
• Installs or removes hardware and/or software, using supplied installation instructions and tools; follows agreed standards, including those for electrical work. Agrees the timing of the work with those affected, e.g. users, operations management, including, where appropriate, hand-over to client.
• Conducts tests of the hardware and/or software affected using supplied test procedures and diagnostic tools. Helps to resolve problems and faults, and corrects malfunctions, calling on help from more experienced colleagues if required. Documents results in accordance with agreed procedures.
• Carries out required collection of information and records, including using network management systems and appropriate performance analysis equipment to monitor installation performance against agreed service levels. Takes action on known or moderately complex problems, advising superiors and specialists only when their attention is required.
• Reports details of all hardware/software items that have been installed and removed so that configuration management records can be updated.

We welcome candidates who bring diverse perspectives, experiences, and approaches to their work.

We are an open place of enquiry and challenge. We embrace and celebrate difference, diversity and debate, and we pride ourselves on being a place of education, learning and community where we are able, within the law, to question and test received wisdom, express new ideas and explore controversial or unpopular topics and opinions. Find out more from our Freedom of Speech Policy.

Enquiries about the role, shortlisting and interviews

Name: Pen Richardson

Email Address: pen.richardson@manchester.ac.uk

General enquiries and administrative support

recruitmentservices.people@manchester.ac.uk

Technical and job portal support

https://jobseekersupport.jobtrain.co.uk/support/home

This role is not eligible for Skilled Worker visa sponsorship. Applicants must demonstrate the right to work in the UK.

Applications close at midnight on the closing date.

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