Functional Analyst (Fixed Term)

We are pleased to announce that an opportunity has become available for a Grade 7 Functional Analyst role to join the Teaching Learning & Assessment team, primarily to support the UIS Digital Exam service and the platform Inspera. In the first instance this is a fixed 2 year post. The expected start date is 'as soon as possible'.

As a Functional Analyst, you will support the University's digital exam systems and UIS digital exams service as part of the TLA team, and as part of a group of internal functional analysts. You will be responsible for the functional change evaluation and change management arising from user support queries and vendor change. You will also be responsible for supporting product investigations, testing, configuration, data manipulation and supporting reporting, patching, compliance, policy and procedure, evaluations and audits. You will also provide user support (2nd and 3rd line support calls). You will also support the evaluation & implementation of new vendor driven functionality and continuous service improvements.

This role will sit within the TLA team and will be expected to liaise with teams outside of UIS, including teams within Educational Services and departmental users. In addition, the role may liaise with stakeholders, portfolio teams and the vendor, on product and functional matters. The role will work alongside, and in partnership, with other roles within TLA and the wider digital exams service, including the Head of TLA, TLA team lead, digital exams operations management, technical specialists and support analysts.

The successful candidate will have experience with functional application support, change evaluation and management, application testing and investigation, 2/3rd line user support. An ideal candidate will have experience supporting (from a functional and product point of view) digital education platforms and/or SaaS products. The successful candidate will also have strong analytical, problem-solving and communication skills. You should be organised, customer-focused and keen to learn new technologies.

Applications are welcome from internal candidates who would like to apply for the role on the basis of a secondment from their current role in the University.

We welcome applications from individuals who wish to be considered for part-time working or other flexible working arrangements.

We particularly welcome applications from women and /or candidates from a BME background for this vacancy as they are currently under-represented at this level in our department.

To apply online for this vacancy and to view further information about the role, please click 'Apply' above. 

If you would like more information about this role, informal enquiries can be directed by email to recruitment@uis.cam.ac.uk. 

Please quote reference VC51424 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

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