Welfare Consultant

This part-time (0.8 FTE) post is available immediately on a fixed-term basis till October 2027 as a maternity cover.

The starting salary will be from £43,482 Grade F, (pro-rata), depending on knowledge, skills and experience.

Please note this role is subject to a DBS check. At the University of Exeter, we are committed to the safeguarding and welfare of children, young people, and vulnerable adults. We expect all our staff to share this commitment.

You will be expected to work until 7pm on some evenings and one weekend in four, 9-5pm.

This post will involve supporting the welfare team across the Streatham and St Lukes campus, where many students are enrolled on regulated programmes.

This post plays a key part in the University's offering of pastoral and welfare support for students.  You will act as the first point of contact on this evening shift, providing first response for students experiencing personal problems and difficulties, and will coordinate a response and provide support which is tailored to individual students' needs, signposting and referring to specialist support. This will include responding to mental health crises, liaising with other University staff and external agencies as appropriate.

You will sit within Wellbeing Services and report to the Welfare Pathway Lead, but your work will involve extensive networking and liaison with individuals in student residences, security services, academic colleges and across a range of other services.   In addition to working directly with students, you will offer advice and support to other members of staff, and will also have the opportunity to contribute to the development of policies and procedures.

We are seeking candidates who are able to combine skills with exceptional interpersonal skills, a resilient attitude, and a practical, solution-focused approach.  In return we will provide an exciting, varied and rewarding role within a dynamic and supportive team, committed to providing the best possible experience for our students.

Please ensure you read the Job Description and Person Specification (available on the university's website, accessed by the 'Apply' button) for full details of this role.

Further information
Please contact Anne Rogers, a.m.rogers@exeter.ac.uk.

About The Division

Education and Academic Services
In collaboration with the academic Faculties, the Education and Academic Services (EAS) Directorate provides all of the key administration and education support and enhancing activities that underpin the student experience from Welcome Week to Graduation. Service divisions within EAS include Education and Student Support, Learning Experience and Innovation, Faculty and Cornwall Operations, Sport and Wellbeing.

How we can help
If you're considering applying and need support to do so, please get in touch with us at hrhelpdesk@exeter.ac.uk. You can request reasonable adjustments within your application or by contacting us. You can also choose to be considered under our Disability Confident Scheme and find out here how this is managed during our recruitment and onboarding process.

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