IT Support Technician (0.8 FTE)

City & Guilds of London Art School, an independent Higher Education provider with a 170-year history of providing specialist education in fine art and craft, is looking to appoint an IT Support Technician to join its team.

The post-holder will provide first- and second-line IT support to staff and students, responding to enquiries in person, by email and over the phone. The role will involve troubleshooting technical issues, supporting users with software and online systems, maintaining and updating computers, monitoring system performance and providing basic audiovisual support in teaching spaces. The successful candidate will work closely with the IT Manager to help maintain and improve the Art School’s IT services.

Applicants should have ideally at least two years’ experience providing first- and second-line IT support, excellent knowledge of Mac and Windows desktop environments, and experience with Active Directory or an equivalent identity management platform. Strong communication, troubleshooting and organisational skills are essential, along with the ability to prioritise a varied workload. Experience of providing IT support in an educational setting would be an advantage.

Working days: Monday to Thursday, 9:30 am – 5:30 pm (0.8 FTE)

Salary: £30,000 per annum (£24,000 pro rata)

For further details, please visit the links below:

IT Support Technician_Job Description

JOB APPLICATION FORM

Please send your completed Job Application Form, setting out how your knowledge and experience meet the person specification, and CV to Mari Shiba via the 'Apply' button above (E: jobs@cityandguildsartschool.ac.uk).

Application Submission Deadline: Friday 6 November 2026, 12 noon

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