Marketing and Communications Officer (Campus Services)

This is an exciting opportunity to join our Campus Services team as a Marketing and Communications Officer, playing a key role in shaping the ResLife Experience and wider Campus Services department.

About the role

You will help develop, implement and evaluate our marketing and communications strategy, ensuring our activity is insight-led, inclusive and aligned with University objectives.

Your work will enhance student engagement, support student experience goals, and promote our accommodation, ResLife, and commercial services to both internal and external audiences.

You will create and schedule engaging content across multiple channels and contribute to strategic planning by using data, feedback and market insight to drive continuous improvement. A key part of the role involves supporting the marketing and promotion of Campus Services’ commercial initiatives, working closely with hospitality, retail and other partners.

This role is central to delivering a positive, inclusive and enriching environment for our diverse community.

About you

The ideal candidate will be an organised, creative and proactive marketing professional, educated to degree level or able to demonstrate equivalent experience.

You will:

• bring significant hands-on experience in marketing, communications or digital roles, with a particular strength in managing social media channels and delivering varied projects in a fast-paced environment.
• be an exceptional communicator, confident in tailoring information for diverse audiences and producing high-quality written content with strong attention to detail. 
• be digitally confident and be comfortable using a range of content management systems, analytics tools and creative software to produce engaging visual and digital materials.
• demonstrate strong information-handling skills, with the ability to analyse and interpret data to inform decision-making.

Your interpersonal skills will enable you to build positive relationships with colleagues, students and external partners, while maintaining excellent customer service.

Professionally, you will be

• a collaborative team player
• highly organised
• able to prioritise competing deadlines
• confident in using sound judgement to solve problems

You will contribute positively to team culture and continuous improvement, showing motivation, initiative and a commitment to ethical, sustainable working practices.

Experience within Higher Education, staff supervision or line management, and an understanding of sector-wide developments would be advantageous.

Further information

For an informal discussion about the role, please contact Louise Sansam, ResLife Marketing, Communications & Events Manager (lks40@bath.ac.uk), however, please ensure your application is submitted via the University website.

We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equity and intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students and encourage applications from all genders, backgrounds, and communities, particularly from under-represented groups, and value the positive impact that will have on the university. We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment.

We're very proud to be a signatory of the Armed Forces Covenant, an accredited Disability Confident Leader; autism friendly university, committed to building disability confidence and supporting disabled staff. 

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