Open Access Payments Senior Assistant

About the role

You will join the Bodleian Libraries’ Open Access Payments Team, helping researchers navigate the payment processes that support open access publishing. You will provide first-line helpdesk support, process Article Processing Charge (APC) and Book Processing Charge (BPC) applications and invoices, and work with colleagues to maintain an accurate, responsive service.

You will manage payment requests and purchase orders, check compliance with funder and publisher policies, maintain records and statistics, and liaise with researchers, University colleagues and publishers. You will also help identify improvements to administrative and technical workflows.

This is a permanent, full-time post, working 36.5 hours per week. Remote working is available, with an expectation of working on site two days per week, subject to service requirements.

About You

You will have excellent attention to detail and the ability to maintain accurate records, collate statistics and enter data efficiently. You will be a confident written and verbal communicator, able to work effectively with colleagues across the University and external organisations.

You will be organised, able to manage competing priorities and deadlines, and comfortable working both independently and as part of a team. You will have experience using common software applications, be willing to learn specialist systems and exercise discretion when handling confidential information. Administrative experience, familiarity with financial systems or knowledge of open access practices would be advantageous.

What We Offer

As an employer, we genuinely care about our employees’ wellbeing and this is reflected in the range of benefits that we offer including:

• An excellent contributory pension scheme
• 38 days of annual leave
• A comprehensive range of childcare services
• Family leave schemes
• Cycle loan scheme
• Discounted bus travel and Season Ticket travel loans

More information is available at https://www.ox.ac.uk/about/jobs/life-in-oxford

Diversity

Our staff and students come from all over the world, and we proudly promote a friendly and inclusive culture. Diversity is positively encouraged, through diverse groups and champions, as well as a number of family-friendly policies, such as the right to apply for flexible working and support for staff returning from periods of extended absence, for example, shared parental leave.

We are committed to ensuring that our recruitment processes are inclusive and accessible. If you require the job description or any other materials in an alternative format, or if you would like to request any adjustments to support you through the application or interview process, please contact the recruitment team at recruitment@glam.ox.ac.uk.

How to apply

You will be required to upload your CV and a supporting evidence form using the attached template as part of your online application. Your supporting evidence form should list each of the essential and desirable selection criteria, as listed in the job description, and explain how you meet each one. Both documents must be submitted to be considered.

We aim to provide a supportive working environment and are happy to discuss training and professional development opportunities. The Chair of this recruitment panel will be Jerusa Carvalho, Open Access Payments Coordinator, who can be contacted with enquiries relating to the role (jerusa.carvalho@bodleian.ox.ac.uk). General queries about the recruitment and application process should be directed to the Recruitment team within our Human Resources department (recruitment@glam.ox.ac.uk).

Only applications received online by 12.00 midday (GMT) on Tuesday 10^th November 2026 can be considered. Interviews are expected to take place on Tuesday 24^th November 2026.

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