Project Delivery & Operations Officer (mat cover)

About the role:

Are you a highly organised project professional who thrives on keeping innovative work on track? Imperial Business School’s IDEA Lab is looking for a Project Delivery & Operations Officer to cover a period of maternity leave. You will provide project management and operational support to the team behind our world-leading online, blended and on-campus programmes, helping to keep us at the forefront of digital education.

The IDEA Lab plays a critically important role in Imperial Business School’s education strategy, building new capabilities in online, blended and on-campus delivery, using analytics to understand and improve student learning, and utilising and pioneering new technologies to create an innovative learning experience to support faculty members and students.

What you would be doing:

As our Project Delivery & Operations Officer, you will be:

• Coordinating IDEA Lab projects from intake and scoping through to delivery and closure, keeping them on schedule and within agreed scope and budget.
• Scheduling, coordinating and chairing stand-ups, kick-offs and project meetings, and managing agendas, logistics and communications.
• Managing Asana to track progress and assign tasks, and training and supporting colleagues to use it effectively.
• Documenting and improving project processes to streamline workflows and strengthen the team’s operational maturity.
• Planning project resources and maintaining risk registers and issue logs, proposing mitigations where delivery is at risk.

What we are looking for:

You will bring:

• A degree or equivalent professional experience.
• Proven experience supporting the successful delivery of complex projects relating to online and blended learning.
• A thorough understanding of project management techniques, and familiarity with project management software such as Asana.
• Experience producing comprehensive reports for a variety of stakeholders, communicating complex information clearly and succinctly.
• Exceptional written and verbal communication skills, and the confidence to work with senior stakeholders and multidisciplinary teams.
• Experience in higher education, familiarity with e-learning platforms (such as Canvas, Moodle or Blackboard) or a recognised project management qualification (such as PRINCE2, APM PMQ or PMP) would be an advantage.

What we can offer you:

• The chance to join an ambitious and dynamic team at the forefront of creating high-quality learning solutions for a world-leading business school.
• Benefit from a sector-leading salary and remuneration package (including 43 days’ annual leave and generous pension schemes).
• Access to a range of workplace benefits including a flexible working policy from day one, generous family leave packages, on-site leisure facilities and cycle-to-work scheme.
• Interest-free season ticket loan schemes for travel.
• Be part of a diverse, inclusive and collaborative work culture with various staff networks and resources to support your personal and professional wellbeing.

Further Information

This is a full-time and fixed term maternity cover post with hybrid working available (60% on-site – our team anchor day is Tuesday, plus two other days across the week).

This is a temporary appointment to cover the duties of a member of staff whilst they are on maternity leave. The fixed term tenure given above may change should the member of staff exercise their right to return to work earlier or delay their return to work.

If you require any further details about the role, please contact: Stephen Vaz – s.vaz@imperial.ac.uk.

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