Principal Product Manager - AI

Location: White City Campus

About the role:

Are you an experienced product leader who wants to shape how artificial intelligence is used across a world-leading university?

Imperial College London is seeking a Principal Product Manager to lead the strategic direction and roadmap for our central AI capability. This is a unique opportunity to turn emerging technology into safe, useful and measurable outcomes for students, researchers and colleagues across Education, Research and Professional Services.

What you would be doing:

• Own and communicate the product vision, multi-year strategy and roadmap for Imperial's central AI capability.
• Work closely with the ICT leadership AI lead to translate Imperial’s AI strategy into clear product priorities, investment choices and delivery outcomes.
• Shape central AI tooling, including dAIsy, Microsoft Copilot, GitHub Copilot and emerging model providers, balancing innovation, value, feasibility and safety.
• Lead discovery, user research and option evaluation, working with Architecture, Platform Engineering, delivery teams and specialist roles to move the right solutions into production safely.
• Prioritise incoming demand through a transparent intake route, identifying when Imperial should reuse an existing product or licence, build something new, or seek governance review.
• Own the value, cost and return-on-investment picture for central AI tooling, using adoption, usage, outcomes and service data to guide decisions and improvement.
• Represent ICT as a senior AI product expert in governance and investment forums, presenting evidence-based recommendations and influencing priorities.
• Coordinate dependencies across product lines and ICT functions, resolving blockers and keeping work aligned to institutional outcomes.
• Mentor product colleagues and help establish practical, reusable patterns for AI applications and agentic workflows.

What we are looking for:

• Experience leading AI product strategy and delivery as a shared capability across a large or complex organisation.
• A strong track record as a senior product practitioner, setting vision, strategy and roadmaps and leading cross-functional work through influence.
• Experience delivering AI products, tooling or services at enterprise scale.
• Evidence of influencing senior stakeholders and governance bodies to set direction and support investment decisions.
• Strong knowledge of AI tooling, model providers, platform integrations and data flows in complex digital environments.
• Deep understanding of user research, service design and agile product delivery, with the judgement to apply them proportionately.
• Experience managing strategic vendors and delivery partners, with a strong understanding of accessibility, data privacy, information security and responsible AI.
• Remain effective in ambiguous, fast-moving or politically sensitive situations.
• Develop the product practice around you through mentoring, reusable methods and shared learning.

For a more detailed overview of the person specification, please refer to the job description.

What we can offer you:

• The opportunity to shape the responsible adoption of AI at a world-leading institution and support our mission to use science for humanity.
• Benefit from a sector-leading salary and remuneration package (including 43 days' annual leave and generous pension schemes).
• Access to a range of workplace benefits including a flexible working policy from day one, generous family leave packages, on-site leisure facilities and cycle-to-work scheme.

Further Information

This is a permanent, full-time post.

If you require any further details about the role, please contact j.toner@ic.ac.uk

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