CRANE IT Support Officer

About the Role

We are looking for an IT Support Officer on a fixed term variable hours contract (with an average weekly commitment of up to 3 hours) to support the CRANE Programme at the Department of Computer Science.

The post-holder will report to the Programme Manager and will provide IT support to the CRANE Programme, supporting the development, implementation, maintenance and troubleshooting of systems used across the Programme, while working collaboratively to resolve technical issues, optimise system performance and ensure IT solutions effectively support operational and project requirements.

CRANE is an EPSRC-funded national ‘network plus’ designed to strengthen the UK Cyber Security Research Community. It integrates researchers, business, government, and third sector organisations around contemporary research challenges. The network organises a variety of workshops and meetings, offering small grants to researchers and aims to act as a single ‘point of contact' for UK cyber security research. It will leave a lasting legacy by enabling the creation of a new inter-disciplinary permanent learned society.

About You

You will be educated to degree level or have equivalent experience, with a strong technical background in IT systems administration and development, particularly in Linux environments, WordPress website management and scripting. You will have experience supporting and troubleshooting IT systems, ideally including CRM platforms, APIs and integrations, alongside a proven ability to manage technical projects and identify opportunities for continuous improvement.

What We Offer

As an employer, we genuinely care about our employees’ wellbeing and this is reflected in the range of benefits that we offer including:

• An excellent contributory pension scheme
• 38 days annual leave (pro-rata for part-time roles)
• A comprehensive range of childcare services
• Family leave schemes
• Cycle loan scheme
• Discounted bus travel and Season Ticket travel loans
• Membership to a variety of social and sports clubs

The role offers flexibility in relation to working hours and location, with a combination of on-site (in the Department of Computer Science buildings in central Oxford) and remote working where appropriate.

Diversity

Committed to equality and valuing diversity.

Application Process

You will be required to upload a supporting statement and an up-to-date CV as part of your online application.

Your supporting statement must clearly demonstrate how you meet each of the essential selection criteria listed in the job description. Applications that do not include a supporting statement or CV, or fail to address the criteria, will not be considered.

The closing date for applications is noon on Wednesday 9th December 2026

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