Business Improvement Analyst, School of Arts and Humanities

University of Cambridge - Academic Division

Applications are invited for the post of Business Analyst in the School of Arts and Humanities, to take up appointment as soon as possible. 

The purpose of the role is to provide analysis and business improvement across the School to enable the delivery of a wide range of service delivery improvements. This will help the School of Arts and Humanities to meet its strategic aims and objectives.

You will be assigned to projects to meet business need, through providing expertise in business improvement, the assessment and presentation of user needs, gathering and documenting requirements and the capturing and documenting of processes that under services and decision making in relation to research, teaching and administration across the School.  You will also lead the facilitation of workshops and other stakeholder groups, as required.

Educated to first degree level or with equivalent experience, you will be an IT/Business professional or HE Business improvement specialist with a good understanding of project management techniques and experience operating in complex environment. You will have a good understanding of business change management and business analysis concepts, preferably within a Higher Education context. The role requires critical thinking, the ability to quickly develop working relationships with colleagues and stakeholders across multiple offices, departments and other organisations, and the ability to elicit and analyse information from a variety of sources, presenting it to the relevant audience in an appropriate and understandable form.

Funding for this post is available for two years in the first instance. 

To apply online for this vacancy and to view further information about the role, please visit: This will take you to the role on the University’s Job Opportunities pages. There you will need to click on the 'Apply online' button and register an account with the University's Web Recruitment System (if you have not already) and log in before completing the online application form.

If you are unable to apply online, please contact the Academic Division's recruitment team (email

Informal enquiries about this post may be directed to Milly Bodfish, Secretary of the School of Arts and Humanities (

Please quote reference AK10065 on your application and in any correspondence about this vacancy.

The University values diversity and is committed to equality of opportunity.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

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South East England