Education Process Improvement and Records Manager

University of Bristol - Academic Registrar's Office

The University of Bristol is seeking an experienced higher education manager to lead a newly formed Education Process Improvement and Records team. The team will form part of the Office of Education Administration in Academic Registry, working alongside teams responsible for the student record system and student data business intelligence and reporting. The Education Process Improvement and Records team will be responsible for leading on:

  • Process improvement in education administration
  • Information governance for education administration
  • Training across education administration and the student record system
  • Data quality and stewardship
  • Student record management

As manager, you will have the opportunity to establish and build the new team and be at the forefront of delivering Academic Registry’s responsibilities as the professional business owner of student data and education administration processes. You will be part of the wider Leadership Team in Academic Registry contributing to strategic and operational planning and taking a leading role in implementing parts of these. 

The University is delivering Student Lifecycle Systems Programme to implement a new student record system and improve associated education administration processes across the student lifecycle. As Education Process Improvement and Record Manager, you will work closely with the project to support its delivery and implementation and will coordinate activities to ensure that work within your team dovetails with the Programme.

To succeed in the role, you will need excellent analytical skills and experience of process redesign within a higher education context, ideally using a formal methodology. As an experienced higher education manager, you will have an expert knowledge of the student lifecycle and understanding of how the student record underpins this. You will routinely liaise with colleagues across the University and initiate or deliver change that has an institution-wide impact. Therefore, strong interpersonal and communication skills are essential. You will appreciate the importance of maintaining data quality and strong data stewardship. Experience and knowledge of delivering training within a higher education context will also be advantageous.

Interviews anticipated January 18th 2018

For informal enquiries about the role, please contact Jen Morgan on: or (0117) 928 8285.

The University is committed to creating and sustaining a fully inclusive culture. We welcome applicants from all backgrounds and communities.

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South West England