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Cleaning Services Manager

University of Reading - Estates

Location: Reading
Salary: £30,395 to £39,609 per annum
Hours: Full Time
Contract Type: Permanent
Placed On: 16th August 2019
Closes: 26th September 2019
Job Ref: SRF29441

We are seeking to appoint a Cleaning Services Manager for an interesting and varied role in the Campus Services Department within the University’s Estates Function.

You will manage a team of Cleaning Operatives, Supervisors and Assistant Cleaning Services Manager to provide Cleaning Services across the University Estate and tenanted areas which include the Whiteknights Campus, London Road Campus, some residential properties and cleaning for small businesses based on site and at the Thames Valley Science Park.

The successful candidate will be an excellent manager who is astute and proactive, customer focused and relates well to university colleagues, students and visitors. You will be capable of motivating your team to achieve and provide the best service they can.

You will:

  • Have strong effective communication skills with people at all levels, both written and oral with excellent command of spoken and written English and demonstrating diplomacy and perception.
  • Have substantial work experience in a similar role in a large complex organisation.
  • Have previous experience and knowledge of working in a cleaning services environment with outstanding customer service relationship skills.
  • A good understanding and working practice of Health & Safety policy and procedures relating to Cleaning.
  • Have experience of successful team and financial budget management.
  • Have excellent organisational, administration and prioritisation skills to work to and meet deadlines.
  • Excellent IT Skills and abilities enabling the production of clear and concise reports and statistical information.
  • Be an advocate of change, team working and strong customer service ethos.

Informal contact details
Contact role:
Campus Services Director
Contact name: Lucy Virtue
Contact phone: 0118 378 6246
Contact email:

Alternative informal contact details
Contact role: Building Support Services Manager
Contact name: Heather Silk-Jones
Contact phone: 0118 378 6548
Contact email:

The University is committed to having a diverse and inclusive workforce, is a Stonewall Diversity and Global Diversity Champion, and supports the principles of the Race Equality Charter and Athena SWAN.  Applications for job-share, part-time and flexible working arrangements are welcomed and will be considered in line with business needs.

Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, non-EEA candidates who do not already have permission to work in the UK should note that this role is not recognised as a graduate level job by UK Visas and Immigration and the Tier 2 sponsorship route is not available for non-graduate level occupations. There is further information about this on the UK Visas and Immigration Website.

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