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Deputy Head of Admissions - Applicant Engagement

Oxford Brookes University - Admissions Office - Marketing and Communication

Location: Oxford
Salary: £35,845 rising annually to £39,152
Hours: Full Time
Contract Type: Permanent
Placed On: 11th June 2021
Closes: 27th June 2021
Job Ref: 100477

Oxford Brookes is a leading modern institution with big ambitions. We are seeking to increase our global footprint, broaden access to an Oxford Brookes education, and further enhance our reputation as a leading global University.

The Admissions Office is at the heart of these ambitions, playing a key role in the achievement of the University’s objectives through the delivery of a fair, efficient and transparent admissions process that enables equitable access for those students with the potential to succeed at Oxford Brookes.

We have recently expanded our Admissions team to support us in delivering an exceptional applicant experience across our UG and PGT portfolio.

The new role of Deputy Head of Admissions (Applicant Engagement) will have responsibility for increasing the conversion of enquiries and applicants to enrolled students. You will lead on the University’s relationship with applicants, with responsibility for the operational management of our recruitment enquiries and conversion team. The post holder will ensure that the team is delivering the highest level of customer service, responding and evolving to meet the needs of prospective students, agents and partners. The post holder will act as the primary point of contact between the Admissions, UK and Global Recruitment, and Marketing teams.

You will have substantial experience of delivering and sustaining high standards within a customer facing role, as well as knowledge and understanding of the UK and international applicant journey. The ability to lead a team to deliver against performance requirements is essential.

You will enjoy the benefits of working at Oxford Brookes University with up to 38 days holiday, rising to 41 days holiday (this includes 13 Bank Holidays and Concessionary Days), a generous Local Government pension scheme (14.7% Employer contribution rate), cycle to work scheme and access to a variety of university facilities (NHS Dentist, Brookes Nursery, Gym and sports facilities). For more information about benefits please see the document 'All about Brookes' below.

CV and Personal Statement :
As part of the application process all applicants are required to complete our online application form by clicking on the “Apply for Job” button below. All parts of the application form should be completed and in the section of the form called “Supporting Documents”, applicants must upload their CV and a Personal Statement. To complete the Personal Statement part of the application, applicants must download the Personal Statement document which is part of the advert below and complete the form, providing examples and explaining how they meet each item detailed on the document. The Personal Statement must then be uploaded to the application form along with the CV.

The University has adopted equality, diversity and inclusion as core values. We welcome applications from suitably qualified candidates whatever their background, and especially from BAME candidates who are under-represented in our workforce.

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