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Student Experience and Insight Officer

University of Stirling

Location: Stirling
Salary: £27,116 to £33,309 p.a.
Hours: Full Time
Contract Type: Permanent
Placed On: 14th January 2022
Closes: 10th February 2022
Job Ref: SERV01411

The Post

The Student Experience and Insight Officer will join a vibrant, and expanding, team at the heart of the University and will have the opportunity to lead and contribute to a range of projects in support of the University’s ambitious plans as outlined in the Strategic Plan Addendum 2021-23. 

The post holder will, through partnership working across academic faculties and professional service areas, adopt an evidence-led approach towards across a range of activities in support of the University’s delivery of an excellent student experience.  

The post holder will learn about and contribute to a range of cross-institutional and thematic activity related to the student experience. A key focus of the role will be the coordination of institutional student surveys and more broadly the analysis of qualitative and quantitative student feedback datasets. The post holder is expected to deliver expert advice and guidance, develop and implement strategic policies, practices and action plans and drive activity in faculties and professional services. The post holder will, through collaboration, identify opportunities for improvements in the student experience and will contribute to the integrated deployment of associated actions across the institution.   

Description of Duties

  • To analyse, and deriving insight from, a range of quantitative and qualitative higher education dataset
  • To use management information systems to generate institutional and sector data, providing high-quality analysis and evidence-based reports for senior managers
  • To coordinate institutional student survey activity and develop an integrated approach towards student feedback planning, analysis and response
  • To engage proactively with colleagues at all levels across the institution to progress shared activities

Essential Criteria

  • Educated to degree level
  • A strong interest in the Scottish Higher Education environment
  • Excellent written skills with proven experience of preparing persuasive documents
  • Experience of reviewing and analysing qualitative and quantitative data from a variety of sources with the ability to present results in the most effective formats to inform strategic planning

For further information, including a full description of duties, essential criteria and details on how to apply, please see https://www.stir.ac.uk/about/work-at-stirling/list/details/?jobId=2933&jobTitle=Student%20Experience%20and%20Insight%20Officer

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