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Student Welfare and Support Adviser

Oxford Brookes University - The Mental Health and Wellbeing Support Service

Location: Oxford
Salary: £36,382 to £39,739 pro rata
Hours: Part Time
Contract Type: Permanent
Placed On: 17th June 2022
Closes: 3rd July 2022
Job Ref: 128718

Oxford Brookes University has a vacancy for a Student Welfare and Support Adviser. This is a permanent part-time semester only post (0.8 FTE – 33 hours per week for 40 weeks)

As Student Welfare and Support Adviser, you will be working as part of a small team of student welfare and support advisers within the Mental Health and Wellbeing Support Service which includes Solution Focused Therapists, Student Welfare and Support Advisers, Mental Health Advisers, and Multifaith Chaplains.

As Student Welfare and Support Adviser will provide a first and, when required, regular point of contact for vulnerable students, those at risk or in crisis and or students who are having difficulties functioning or continuing their studies for non-academic reasons.

As the Student Welfare and Support Adviser, you will be responsible for:

  • Providing streamlined assessments, identifying clear referral pathways (internal and external), and offering support and guidance to students who are having difficulties functioning or continuing their studies for non-academic reasons, particularly vulnerable students and those in crisis and at risk.
  • Providing advice and support to colleagues within Student Support Services and other University staff when dealing with critical student events.
  • Respond to serious concerns about students undertake risk assessments of their situations, face-to-face (in-person or online video) or by telephone of students who are at risk of harm to themselves or others, engage in safety planning, conduct brief solution-focused interventions and signpost to appropriate internal and external agencies.
  • Providing a first and regular point of contact for vulnerable students, those at risk or in crisis, particularly those who may be reluctant to access professional services or who are unsure of which support services to access.
  • Offer a practical, problem-solving flexible approach to help students engage successfully with their academic studies and appropriate support services. This may include meetings with students who must present themselves following disciplinary or other offences.

Student Welfare and Support Adviser skills and experience:

  • An undergraduate degree or equivalent qualification or work experience equivalent to an undergraduate degree
  • Experience in providing streamlined assessments, face to face (in person or via an online video platform or by telephone) to determine the nature and duration of help required by the individual including identifying clear referral pathways (internal and external)
  • Experience in assessing and managing risk of harm to self and others in a front-line provision.
  • Experience working on a 1-to-1 basis with students/adults in distress, affected by mental health difficulties or with other complex and multi-dimensional needs
  • Experience in working as part of a multidisciplinary team in an organisational setting
  • Experience in providing culturally sensitive interventions in a multicultural environment
  • Excellent verbal and written communication skills and an ability to communicate complex information to others

As Student Welfare and Student Support Adviser, you will be joining a friendly, professional environment where every member of staff is recognised as important to the success of Oxford Brookes University. For details about the generous benefits that Oxford Brookes offers staff, please see here.

*Please note: the successful applicant will be subject to a background disclosure check by the Disclosure and barring Service (DBS) before any appointment can be confirmed.

The University has adopted equality, diversity and inclusion as core values.  We welcome applications from suitably qualified candidates whatever their background, and especially from BAME candidates who are under-represented in our workforce.

We value your feedback on the quality of our adverts. If you have a comment to make about the overall quality of this advert, or its categorisation then please send us your feedback
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