Location: | Milton Keynes |
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Salary: | £27,924 to £33,309 |
Hours: | Full Time |
Contract Type: | Permanent |
Placed On: | 23rd June 2022 |
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Closes: | 7th July 2022 |
Job Ref: | 19921 |
Location: Milton Keynes
Closing Date: 7 July 2022 - 12:00
Change your career, change lives
The Open University is the UK’s largest university, a world leader in flexible part-time education combining a mission to widen access to higher education with research excellence, transforming lives through education.
Learner and Discovery Services (LDS) is an award-winning unit of The Open University responsible for the production and delivery of the University’s curriculum; it also has a central role in the design of learning materials.
The role
The role of Flexible Computing & Distribution Helpdesk Team Manager is in the Delivery Portfolio, based in the Unit Learner Discovery Services (LDS). The Helpdesk has a multi-channel contact model, responsible for supporting Students and Tutors in using Open University software and systems as well as the delivery of physical course materials with over 75,000 contacts per year.
Skills and experience
The full summary of duties and person specification can be found within the Job Description on The Open University’s website.
What you get in return
We have a strong commitment to providing training and development in and beyond your current role. This includes thorough induction into the organisation and regular reviews of your training and development needs.
We also offer a great range of benefits that support our employees and their families for the long term. Staff Benefits include an attractive pension proposition and 30 days holiday per annum pro rata, plus Bank Holidays and Christmas closure days.
How to apply
For further information on how to apply, please visit the advert on The Open University’s Jobs page by clicking “Apply”.
The Open University is committed to equality, diversity and inclusion, which is reflected in our mission to be open to people, places, methods and ideas. We aim to foster a diverse and inclusive environment so that all our staff can reach their potential and attract diverse candidates. We recognise that different people bring different perspectives, ideas, knowledge, and culture, and that this difference brings great strength.
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