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Deputy Head of Admissions (FE and UG)

University Of The Arts London

Location: London
Salary: £47,120 to £56,771 per annum.
Hours: Full Time
Contract Type: Permanent
Placed On: 5th August 2022
Closes: 9th September 2022
Job Ref: 8593
 

This role is responsible for the delivery of a university-wide professional Home, EU, and international admissions function at further education/ undergraduate level, through the stages of application, offer, and conversion to enrolment.

You will develop and implement admissions policy and processes in line with sector best practice and make a significant contribution to enhancing the applicant experience. You will plan and deliver effective, sector-leading frontline services to applicants, managing available resources to maximise efficiency, and identifying and implementing change and continuous improvement projects.

It is expected that you will have the drive and personal presence to represent SMRA across the University, and drive engagement and buy-in from a wide range of key stakeholders (academic and professional) related to student recruitment. You should have the political acumen and communication skills to enable you to be effective and influential across all levels.

You will also lead, develop and empower a team of admissions staff, taking responsibility for managing and measuring performance.

Why join us?
For the fourth year running, University of the Arts London is the world’s second University for Art and Design in the QS World University Rankings® 2022. We are a vibrant world centre for creativity, bringing together 20,000 students at six colleges with international reputations in art, design, fashion, communication and performing arts.

We offer highly creative working environments that inspire staff across all areas to fulfil their potential and continuous training to further develop their skills and expertise. We also offer hybrid and flexible working practices, and excellent staff benefits to improve your work life balance.

Your profile

  • Educated to degree level or equivalent in an appropriate discipline.
  • Extensive knowledge of HE admissions practices and frameworks, across UK and international markets.
  • Considerable experience of higher education admissions, specifically the student journey from application, through offer to enrolment, across UK, EU, and international markets.
  • Ability to lead within and proactively advocate for a customer service culture.
  • Considerable experience of managing an admissions function and/or customer service team.
  • Experience of enhancing applicant experience via the identification and implementation of change and continuous improvement projects (including process and systems).
  • Experience of leading, developing, and empowering a team of admissions staff, taking responsibility for managing and measuring team performance and creating a positive, high-performing and collaborative working culture within the team.
  • Experience of developing excellent working relationships with other teams involved in the delivery of successful HE recruitment.
  • Experience of driving engagement and buy-in from a wide range of key stakeholders (academic and professional) in student recruitment.
  • Experience of negotiating and influencing colleagues across all levels, including senior management.
  • Experience of using appropriate levels of IT skills including use of a Student Record System and other software systems, to enable data analysis and make system enhancements.

To apply please click the apply button.

Closing date: 9 September 2022 23:55.

UAL is committed to creating diverse and inclusive environments for all staff and students to work and learn – a university where we can be ourselves and reach our full potential. We offer a range of family friendly, inclusive employment policies, flexible working arrangements and Staff Support Networks. We welcome applicants from diverse backgrounds, including race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity, and caring responsibility.

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