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Systems Support Developer/Analyst

Cardiff University - Learning and Teaching Software

Location: Cardiff
Salary: £35,333 to £42,155 per annum (Grade 6)
Hours: Full Time
Contract Type: Permanent
Placed On: 22nd September 2022
Closes: 9th October 2022
Job Ref: 14966BR

Cardiff University has a vacancy for a System Support/Developer role within the VLE team in University IT.

Us

We want to make Cardiff University an institution that is respected the world over. Our vision is to be a world-leading, research-excellent, educationally outstanding university, driven by creativity and curiosity, which fulfils its social, cultural, and economic obligations to Cardiff, Wales, the UK and the world. We expect to improve our standing as one of the top 100 universities in the world and the top 20 in the UK.

Opportunity

The successful candidate will work within University IT alongside well-established infrastructure, systems and operations teams and will have a key role in support and development of the technical software which underpin the University’s Learning and Teaching VLE – focusing primarily on Blackboard and Panopto solutions.

You will also work closely with the Learning Technologist business owners, to ensure that the software continues to be supported and developed in line with the wider business needs of the university, its staff, and its students.

You

You will have relevant software support, configuration and analysis experience gained in an IT facing role. Desirably you will have specific experience of supporting Learning and teaching software in a further or higher education setting and integration technologies.

You will have strong analytical skill set and be able to document complex technical solutions in a logical and clear framework that can be readily understood by others.

You will have strong organisational skills, with the ability to work flexibly to prioritise successfully under pressure and with a large workload, while being able to respond promptly to new requirements where necessary.

You will be expected to develop your expertise in the software and tools that you work with and will support the transition of additional services into the team as required.

You will be comfortable working in a fast-paced academic environment and will be a key member of the wider IT team within which you will be expected to build strong, effective working relationships.

You will be expected to evidence knowledge and experience of compliance with data protection, and equality and diversity standards.

The role will provide the right candidate with opportunities to develop new skills and to focus on specialist areas.

What we offer

Cardiff University can offer many attractive benefits to its employees, including a competitive salary, 37 days annual leave per annum (plus bank holidays) and a very generous pension scheme.  More information on what we can offer can be found at https://www.cardiff.ac.uk/jobs/what-we-can-offer.

This post is full-time and open-ended.

Salary: £35,333 - £42,155 per annum (Grade 6)

Closing date: Sunday, 9 October 2022

Please be aware that Cardiff University reserves the right to close this vacancy early should sufficient applications be received.

Cardiff University is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe this can be achieved through attracting, developing, and retaining a diverse range of staff from many different backgrounds who have the ambition to create a University which seeks to fulfil our social, cultural and economic obligation to Cardiff, Wales, and the world. In supporting our employees to achieve a balance between their work and their personal lives, we will also consider proposals for flexible working or job share arrangements.

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