Teaching and Learning Officer (80969-1222)

Permanent Position, 36.5 hours per week.

WMG is one of the largest academic departments at the University of Warwick. At WMG, we have over 2000 part-time and overseas students, on programme both here in the UK or at one of our overseas centres. We are an established but evolving team and WMG is a leader in providing innovative education. We are currently looking for someone to join our team of Teaching and Learning Officers, who have responsibility for different areas of education administration. This position will be one of three Teaching & Learning Officers reporting into the Teaching & Learning Manager for Part-time, Degree Apprenticeships & Overseas Education. The post holder will have direct line management for at least one team member and a small team of administrators thereafter. There are currently 2 vacancies available.

This vacancy focuses on the medium-long term operational management of a particular suite of programmes which are custom programmes delivering top quality education for students coming from a variety of roles within industry. We offer many professional education courses from short courses through to Degree Apprenticeships and Masters’ programmes.

Working with the Teaching & Learning Manager and with members of your team, you will be responsible for the planning of teaching delivery, including the maintenance of teaching schedules, management of student records including course and module registrations, marks and feedback and exam board preparation. You will be able to resolve complex queries and issues and ensure compliance with rules and regulations laid out by University and Government departments such as ESFA.

You will have outstanding interpersonal skills and a track record of solving complex issues independently. You’ll enjoy the responsibility of managing an administrative team and be able to build relationships readily with your direct team but with wider colleagues and external contacts alike.

You’ll understand the need to be constantly looking to improve administrative processes in line with regulation and you’ll work alongside other Teaching & Learning Officers to ensure consistency across our suite of Part-time Education.

You will support our client facing activity once students are “on programme”, ensuring reporting of progress through committee and steering group meetings.

You will need to become a ‘power user’ of our electronic systems for the management of student administration, such as SITS, Tabula and One File, able to trouble shoot and liaise with developers to identify issues and improvements, as well as train others, so a high level of computer literacy is a must.

You will have excellent written and interpersonal communication skills, well developed organisation and negotiation skills, and an ability to prioritise and work under pressure.

Please note that due to the accessibility of student information within this role, recent WMG graduates, and current Warwick students are not eligible to apply.

Interview Date: TBC

Full details of the duties and selection criteria for this role can be found in the vacancy advert on the University of Warwick's jobs pages. You will be routed to this when you click on the Apply button.

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