Student Recruitment and Admissions Officer (LUM293)

WHAT WE DO

Provide an excellent potential student experience in terms of an efficient and streamlined process for all stages of recruitment with a strong focus on conversion of inquiries to enrolment. We are a friendly, enthusiastic team with a passion for working with a diverse group of people, to deliver an outstanding student experience to our students, visitors and stakeholders. We take pride in guiding our students on their journey to achieve their aspirations. Our perfect day is to see all our students start their college day with a smile and to have a fun whilst they learn. We offer numerous benefits, from a minimum of a week’s Christmas break, bank holidays off, 27 days holiday rising to 32 after 5 years service, gym memberships, discounted travel, well-being and staff development days, training and development package to support your role and progression, plus many more.

WHAT YOU WILL DO

• Be the first point of contact for potential students, including application and course inquiries.
• Offer Matrix standard of advice and guidance to potential students Attend external events across the region – including evenings and weekends.
• Support the interview events providing an excellent experience for potential students, parents, and external stakeholders.
• Deal with all Applications with efficiently and in a timely manner to meet our Service Level Agreements.
• Process applications ensure all offers have been made to potential students.

YOUR PROFILE

• Relevant Customer service qualification or training A professional understanding of admissions including experience of working effectively in an admission role.
• Ability to build and maintain strong internal and external working relationships and work in a confidential manner.
• Experience of working in a busy high-volume customer focused environment.
• Good knowledge of student database systems or C.R.M systems.
• Good knowledge of systems processes and regulations relevant to admissions.
• Excellent customer service skills.

WANT TO FIND OUT MORE?

For more information about the role please contact:

Amy O'Neill

amy.o'neill@leedscitycollege.ac.uk

About Us

Luminate Education Group consists of; Harrogate College (HC), Keighley College (KC), Leeds City College (LCC), Leeds Conservatoire (LC), University Centre Leeds, Leeds Sixth Form College and Yorkshire Centre for Training & Development. Luminate Education Group is one of the fastest growing and most innovative education groups in the country. 

We offer a curriculum as diverse as our students within a vibrant and multicultural learning environment. Our goal is to deliver excellent and innovative education which supports and inspires every student to achieve their ambitions. Join us on the journey to being the best that we can collectively be for our students, apprentices, staff and our stakeholders.

SAFEGUARDING

At Luminate Education Group we are committed to the safeguarding and welfare of all our student's including children, young people, and vulnerable adults. We expect all our staff and volunteers to share this commitment. We follow the Safer Recruitment requirements and best practice as set out within Keeping Children Safe in Education statutory guidance. All successful applicants will be required to complete mandatory pre-employment checks which include an enhanced DBS check, online checks and must have two satisfactory references. Please be aware that it is a criminal offence to apply for this post if you are barred from engaging in regulated activity in connection to children.

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