Global Experiences Operations Manager

About Us 

Lancaster University is a highly ranked global university. We attract outstanding students from many different backgrounds and deliver a high-quality education in the UK and overseas, equipping our graduates to succeed in their chosen careers. 

Our four strategic global partnerships offer Lancaster degrees in China, Germany, Ghana and Malaysia. The vision for these partnerships is to offer a full university experience across teaching, research and engagement. 

The university places great emphasis on a strong student experience: students coming to Lancaster broaden their horizons, learn new subjects, find new perspectives and discover new experiences as part of a community that reaches around the world.  

The Role 

The Global Experiences Operations Manager role sits within the Global Experiences team. You will support the University’s mobility and internationalisation strategy by ensuring that an efficient and high level of service is delivered to outgoing and incoming students, and related stakeholders. With responsibility for operational management of the portfolio of opportunities and the team, this role will also manage a range of projects that respond to organisation need.  

You will be highly user focused and able to demonstrate a track record of delivery. You will bring experience of project / programme management and business process improvement which you will use to develop our systems as we look to streamline the mobility and student funding processes across the university. 

The Team 

The Global Experiences team are responsible for student mobility at Lancaster University, including: 

• Study Abroad 
• Credit-bearing summer schools 
• Short programmes overseas 
• Internationalisation and digital projects 
• Mobility funding 

It is a very busy team with a wide range of activity across the year. We have experienced a regularly changing landscape in recent years with Brexit, Turing funding and Covid, which drives us to be innovative and responsive to the many changes that have impacted student mobility. 

What we are looking for 

We are keen to find an enthusiastic and proactive role model; someone who has a positive ‘can do’ attitude and can bring people alongside them in a busy and complex environment. You will have experience of delivering significant programmes of activity working in collaboration with others.  

The ideal candidate will also be highly organised, have excellent communications skills and enjoy working with multiple stakeholders.  

Additional information 

Further information about the Global Experiences portfolio can be found: 

Global Experiences 

Global Summer Schools | Lancaster University 

Study Abroad 

For those interested in the role, we welcome enquiries or an informal conversation. Please contact Sarah Hutchinson, Head of Global Experience and Mobility s.hutchinson@lancaster.ac.uk  

Please note: Unless specified otherwise in the advert wording, all advertised roles are UK based.

The University provides an environment that strongly supports the individual needs of each employee, whilst promoting the importance of wellbeing for all our colleagues. We have a range of support networks available for our employees, and more information on these can be found on the ‘Working at Lancaster’ information page.

We are committed to family-friendly and flexible working policies on an individual basis. The University recognises and celebrates good employment practice undertaken to address all inequality in higher education.

We warmly welcome applicants from all sections of the community regardless of their age, religion, gender identity or expression, race, disability or sexual orientation, and are committed to promoting diversity, and equality of opportunity.

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