International Services Administrator

Department

This post is within the International Services team, bringing together immigration compliance and advice to offer a streamlined experience for international students.  The International Services team is part of the Academic Registrar’s Office within the Academic Section. 

Duties of the Role

This post will support the International Services team in the delivery of processes and procedures relating to the University’s immigration sponsor status.  The post holder will work collaboratively with other International Services Administrators and the International Services Officers to provide high level, proactive administrative support to maintain compliance with the Home Office Sponsor Guidance. The post holder will be the first point of contact for enquiries about a wide range of topics from students and staff across the University and will use knowledge of the immigration rules and University processes to triage enquiries and either respond or escalate to other members of the team. Our Administrators each have additional areas of specialism for specific tasks, and develop expertise in developing and monitoring process documents for those tasks.

This is a permanent, part-time post working 18 hours per week (0.5FTE).

Skills and qualifications required

We are looking for a motivated team player who puts the needs of our students at the heart of everything we do whilst being aware of the constraints and benefits of the immigration rules and University policy.  You will demonstrate effective administrative skills and will have experience of working in a customer facing frontline service.  We need an individual with exceptional written and verbal communication skills who is able to provide accessible and clear information.  

You will be able to establish positive rapport with colleagues and students, and to work accurately and with attention to detail, including when under pressure.  You will be flexible in your approach and will use your ‘can do’ attitude to best effect when working as a member of a busy team. 

At the University of Essex, internationalism and diversity is central to who we are and what we do. We are committed to being a cosmopolitan, internationally oriented university that is welcoming to staff and students from all countries, faiths and backgrounds, where you can find the world in one place.

To support this commitment we have our Global Forum, a staff-led network that promotes and celebrates the rich cultural diversity among Essex staff, and our Colchester campus based Faith Centre, which hosts regular services, meetings and events organised by our chaplains and faith representatives.

Please use the 'Apply' button to read further information about this role including the full job description and person specification which outlines the full duties, skills, qualifications and experience needed for this role. You will also find details of how to make your application here.

Our website http://www.essex.ac.uk contains more information about the University of Essex. If you have a disability and would like information in a different format, please email resourcing@essex.ac.uk.

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