Retail Assistant

About the role

The purpose of the role is to ensure the provision of a customer focused retail service through the implementation of approved operational plans, meeting or exceeding the key performance indicators set out and striving to maintain a culture of excellence in all areas of operation with sustainability at the core of all the operations.

The Retail Assistant will ensure the shop is open and fully operational at scheduled times, ensuring standards are maintained throughout the service, delivering exceptional levels of customer care and satisfaction and a smooth handover of shifts.

The Zero Waste Shop is a concept store that requires a passion for sustainability and will allow the post holder to drive sustainability and educate customers about the importance of a carbon neutral approach.

About You

You must have a minimum of 5 GCSEs (or equivalent) at Grade A-C including in English and Mathematics and have a basic food hygiene / level 2 food hygiene certificate, although this can be achieved after appointment. You will have experience in working in a busy retail environment and delivering a good customer service. You must have good communication skills and be confident in interacting with the public. Successful candidates must have a genuine passion for sustainability and uphold Queen Mary’s values to the highest of standards.

About the Department

Details about the Estates and Facilities Directorate can be found at www.estates.qmul.ac.uk

About Queen Mary

At Queen Mary University of London, we believe that a diversity of ideas helps us achieve the previously unthinkable.

Throughout our history, we’ve fostered social justice and improved lives through academic excellence. And we continue to live and breathe this spirit today, not because it’s simply ‘the right thing to do’ but for what it helps us achieve and the intellectual brilliance it delivers.

We continue to embrace diversity of thought and opinion in everything we do, in the belief that when views collide, disciplines interact, and perspectives intersect, truly original thought takes form.

Benefits

We offer a range of work life balance and family friendly, inclusive employment policies, flexible working arrangements, and campus facilities including an on-site nursery at the Mile End campus.

The post is based at the Mile End Campus in London. It is a fixed-term appointment, variable hours per week for one year.

Starting salary will be Grade 1 - £12.65 per hour, inclusive of London Allowance.

Queen Mary’s commitment to our diverse and inclusive community is embedded in our appointments processes. Reasonable adjustments will be made at each stage of the recruitment process for any candidate with a disability. We are open to considering applications from candidates wishing to work flexibly.

We particularly welcome applications from people who identify men as this group is under-represented at this level at Queen Mary.

Informal enquiries should be addressed to Mohammad Ali Akbar at m.akbar@qmul.ac.uk or on +44 7500 826 162

For further details and to apply for the role, please click the ‘further details and to apply’ button below.

The closing date for applications is 16^th February 2023.

Interviews are expected to be held shortly thereafter.

Valuing Diversity & Committed to Equality

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