Admissions Assistant

Founded in 1894, City, University of London is a global university committed to academic excellence with a focus on business and the professions and an enviable central London location.

City attracts around 20,000 students (over 40% at postgraduate level), from more than 150 countries and staff from over 75 countries.

In the last decade City has almost tripled the proportion of its total academic staff producing world-leading or internationally excellent research. During this period City has made significant investments in its academic staff, its estate and its infrastructure and continues to work towards realising its vision of being a leading global university.

Background

City receives over 27,000 applications a year for Undergraduate courses across the six schools within the university.

The role is based within the University Admissions Office, which oversees the application process for Undergraduate degree courses.

The University Admissions Office is responsible for making decisions on a large number of these applications, as well as handling enquiries from prospective students, making fee assessments and awarding of some scholarships.

Responsibilities

The successful candidate will provide a high level of customer service to prospective students and other stakeholders, acting as the first point of contact for enquiries and management of systems used by enquirers to contact the team.

They will provide support with data analysis, including providing interpretation of data in both written and graphical form, informing decision making in a number of different areas.

They will also provide support in a number of projects, including Confirmation and Clearing, as well as support to the team in admissions and recruitment related activity.

Person Specification

The successful candidate will have excellent organisational skills, able to prioritise and work under pressure, using their initiative. Essential skills include accuracy, attention to detail, strong IT skills (including an above average knowledge of Excel), the ability to adhere to procedures and regulations, excellent interpersonal skills and able to work successfully in a team.

They will be customer service driven, and able to communicate effectively and clearly with individuals from diverse backgrounds through a range of different mediums.

Additional Information

City offers a sector-leading salary, pension scheme and benefits including a comprehensive package of staff training and development.

The role is available from 18th May 2023 or earlier by negotiation.

Closing date: 10th April 2023 at 11:59pm.

Interviews are scheduled for 17th April 2023.

The selection process will consist of both an interview and a short test of candidates knowledge of data analysis and preparation.

To apply and for more information about the post please use the links below.

Where hybrid working can be accommodated, specific arrangements will be agreed with the successful candidate before their start date. Regardless of where colleagues are working, City, University of London’s premises will be their primary and contractual place of work.

City, University of London is committed to promoting equality, diversity and inclusion in all its activities, processes, and culture for our whole community, including staff, students and visitors.

We welcome applications regardless of age, caring responsibilities, disability, gender identity, gender reassignment, marital status, nationality, pregnancy, race and ethnic origin, religion and belief, sex, sexual orientation and socio-economic background.

City operates a guaranteed interview scheme for disabled applicants.

The University of business, practice and the professions.

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