Head of Partnership Operations

De Montfort University (DMU) are looking to appoint a Head of Partnership Operations to join the Global Partnerships Unit team to ensure that a high-quality service is provided to our TNE students and partners.

Faculty / Directorate

The Global Partnerships Unit (GPU) is located in the International Directorate and is responsible for the commercial development and maintenance of the University’s TNE portfolio. The unit is led by the Associate Director (TNE) who reports to the Director of the International Directorate and all activities are ultimately overseen by the Pro Vice-Chancellor (International).

The GPU plays a key role in the delivery of the University’s strategic plan and specifically the pillar which undertakes to develop “Partnerships with Purpose”. DMU has an ambitious growth plan for TNE and the GPU has a number of KPT’s associated with this growth.

Role

This is a newly created role and will be responsible for the oversight of all embedded professional services TNE staff across the University to ensure the delivery of a high-quality service to all TNE partners and their students. This will be achieved through the implementation of the newly developed TNE Operating Model. The Head of Partnership Operations will matrix manage a large team of professional services staff across the University to ensure that a high-quality service is provided during a period of ambitious growth.

Ideal Candidate

You need to understand how to effectively operate in a matrix management structure to provide an excellent service to external stakeholders. Experience of the HE sector is highly desirable. You will need to have worked collaboratively at a senior level to enhance service delivery and development through influence and relationship management. In order to achieve this you will require outstanding presentation delivery, relationship building and networking skills.

De Montfort University is committed to providing a working and learning environment that enriches lives, supports individuals to reach their full potential, and where everyone is treated with dignity and respect. As an educator and shaper of society, the university aims to role model positive behaviours both within the university and to reflect the diversity of the wider community. As such we welcome applications from all potential candidates.

For more information, please view the Job Description and Person Specification. To apply, please click on the 'Apply' button to submit an application form and attach an up-to-date CV.

For an informal conversation regarding the role, please email Neil Hart (Associate Director of Transnational Education): neil.hart@dmu.ac.uk.

Interviews are expected to take place week commencing Monday 1st May 2023.

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