Credit Controller

Location: Highfield Campus

Interview Date: To be confirmed

This is a fantastic opportunity to join the University of Southampton, one of the UK’s leading research Universities. We are seeking to appoint a Credit Control Administrator to work in our Credit Control team with the opportunity to support the Accounts Receivable team, that both sit within the Finance, Planning & Analytics directorate. The Credit Control team deliver a top-class service encompassing all elements of credit control for student and commercial debt for the University. This is an exciting opportunity for a focused individual to join the Transactions Hub, building relationships across the department, the university and with our external customers as well as giving them the opportunity to contribute to the development of new processes.

As a strong administrator you will need to have meticulous attention to detail, be organised and conscientious, work in a calm and professional manner with excellent interpersonal skills, and actively support the team to explore new ideas and ways to continually improve the service and processes.

The Role

• use your credit control skills to recover debt owed to the university.
• be the first point of enquiry for our customers, and to liaise with all relevant parties to resolve and respond to the customer in a timely and professional manner. 
• receive, analyse, and correctly interpret information from multiple sources to make appropriate credit control decisions, or to make recommendations to your team leader.
• support the Accounts Receivable team. 

What We Can Offer You

As well as additional benefits, such as a generous holiday allowance of 20+ days, 6 additional university closure days and 8 bank holidays, we will support your long-term future with access to a pension scheme, subsidised health and fitness facilities and a range of discounts. We are committed to supporting our staff and students and are open to a flexible working approach.

We are committed to building an inclusive and diverse culture at the University and creating an environment where people can balance successful careers with their commitments and interests outside of work. Our flexible working practices, including a hybrid working model, where employees can split their working time between the office and home, support our belief that this balance brings long-lasting benefits for our institution as well as our people.

We believe equality and diversity are fundamental to making the University of Southampton a vibrant, proud, and successful organisation. A diverse workforce, with people from different racial, educational, and social backgrounds and a range of ages, opens a wealth of possibilities for Southampton.

Further details:

• Job Description and Person Specification

Advert information