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International Coordinator (Advice & Guidance)

University of Birmingham - Academic Services

Location: Birmingham
Salary: £28,397 to £30,210 full time starting salary range, with potential progression once in post to £33,938. Grade 5
Hours: Full Time
Contract Type: Permanent
Placed On: 13th February 2024
Closes: 5th March 2024
Job Ref: 48828

The post holder will work within the International Student Team (IST) and be part of a team that deals with the provision of a broad range of support to staff and international students at the University of Birmingham. Given statutory implications, the primary purpose of the post is to ensure that the University and its international applicants/students remain compliant with Student Sponsor Duties and Immigration Rules.

Working as part of the wider IST team you will support in the delivery of a range of immigration and compliance advisory matters together with general non-specialist advice and guidance to staff and students.  You will be involved in the delivery of staff and student information workshops and training events, and will have responsibility for individual projects. The post holder will carry out the relevant activities for that function. All International Co-ordinators are expected to carry out general administrative duties and casework.

General Duties

  • As part of the team, take responsibility for proactively maintaining a high level of knowledge about Immigration Rules and Compliance duties and take responsibility for complex administrative processes, ensuring that all casework and compliance activities are in accordance with Student Sponsor duties and immigration rules;
  • Use a high degree of diagnostic skill to carry out triage duties and identify important or urgent issues and ensure that they are dealt with or escalated in an appropriate and timely manner;
  • Take a proactive role in the provision of advice, training and support to staff in the University by assisting in interpreting immigration rules and Student Guidance to ensure compliance with UKVI statutory requirements;
  • Work in accordance with IST and Institutional standards and in accordance with the law;
  • Proactively provide communications to staff and students relating to Student Sponsor duties and applicable Immigration Rules e.g. drafting and editing literature, web/intranet and other relevant information;

Specific to Advice and Guidance (A&G)

  • Proactively carry out and manage case work and advice/guidance using knowledge of the UKVI Immigration Rules and Guidance and the Office of the Immigration Services Commissioner (OISC) codes at Level 1 with the expectation that the post holder will develop an understanding and knowledge of OISC Levels 2 and 3; 

Person Specification

  • Educated to A Level or hold an equivalent professional qualification and have significant experience in a similar role or be able to demonstrate substantial relevant experience such that the tasks outlined in the job description can be carried out effectively.
  • Demonstrable and up-to-date working knowledge of UK Visas and Immigration rules, particularly in relation to students; 
  • Demonstrable experience of meeting operational requirements, with excellent planning and organisational skills;
  • Experience in coordinating office-based activity would be an advantage;
  • Excellent communication skills able to present information clearly and explain complex issues to a range of audiences with varying levels of understanding;

Informal enquiries to Nazia Shamahoon Assistant Head of IST (Advice and Guidance) n.shamahoon@bham.ac.uk 

To download the full job description and details of this position and submit an electronic application online please click on the 'Apply' button.

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