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Teaching and Learning Administrator

UCL - Department of Political Science

Location: London, Hybrid
Salary: £34,605 to £39,980
Hours: Full Time
Contract Type: Fixed-Term/Contract
Placed On: 21st February 2024
Closes: 6th March 2024
Job Ref: B03-01923

About us

The Department of Political Science at UCL offers a uniquely stimulating environment for the study of all fields of politics, including international relations, political theory, comparative government and public policy-making and administration.

Further details of the Department’s teaching programmes can be found at https://www.ucl.ac.uk/political-science/study

Over 150 people make up the Department including academic, teaching, and research staff, professional services, and MPhil/PhD students.

Student recruitment to the Department’s teaching programmes is growing and we have around 350 postgraduate and 520 undergraduate students registered in the 2023/24 academic session.

About the role

The post holder will be a member of the teaching and learning team responsible for the delivery of a high quality administrative service and student experience for the Department’s taught undergraduate and postgraduate programmes. The post provides support to students and academic staff as a first point of contact for queries.

The role is responsible for work supporting the delivery of our teaching programmes by ensuring that student lifecycle activities run smoothly. With support to develop a working knowledge of regulations and processes, the post holder is a valued and trusted member of the team with a keen eye for accuracy and detail.

This is a permanent post.

About you

Excellent working knowledge of Microsoft Office packages and the ability to work on new systems, evidence of excellent administrative skills and an ability to use initiative, work independently to resolve queries and demonstrate a proactive approach to administration is essential.

Proven ability to manage multiple deadlines, exercise time management skills and manage high volumes of work without direct supervision, sometimes with conflicting priorities.

Experience of providing high level support to students and dealing directly with student enquiries would be desirable.

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