Senior Student Advisor

The Chemistry Department at UCL is one of the top-ranked departments in the UK, with 100% of its outputs ranked as being world-leading (4*) or internationally excellent (3*) in the recent REF2021. The Department is committed to supporting excellence in both research and teaching. The department offers undergraduate BSc and MSci programmes in Chemistry and currently teaches ~750 undergraduates registered in Chemistry as well as students who select Chemistry on the Natural Sciences programme and first year Chemistry for Life students. The Department also offers a number of postgraduate taught master’s courses with ~100 students per year. The Department has an overall PhD student school of ~200 students. The Chemistry Department has >65 members of academic staff carrying out world-leading research.

The Senior Student Advisor is a new role in the Chemistry Department Student Lifecycle and Support Team and will contribute to the work of the Departmental Teaching Committee as well as work and conversations in the faculty. The purpose of this role is to support the wellbeing of Chemistry students and to enhance their experience throughout the entire university lifecycle from pre-arrival to graduation, by providing key administration and education support activities. This role will provide effective, professional guidance and signposting to students on a range of issues relating to welfare, health, and support for academic progression. This role does not directly itself provide specialist practitioner support or clinically qualified treatment. An important part of this work will be to support the processes around Extenuating Circumstances, as part of Chemistry’s Departmental Extenuating Circumstances Panel, and Summary of Reasonable Adjustments (SORAs), working with academ ic colleagues and in partnership with SSW to establish reasonable and effective methods of support or academic adjustments for students in situations of difficulty or with complex circumstances, and to signpost and recommend to both internal and external specialist services and treatment providers where necessary. The role holder will also advise or lead on best practices and innovations to enhance the wider student support network and to create a welcoming environment for students in the department.

We are looking for an individual who has experience of working in student facing roles, and of providing wellbeing support, but also one that can collate and analyse data to help develop strategic ways to support our students better by contributing to conversations across the faculty. We aim to recruit a candidate who has a genuine interest in student welfare, and who will enjoy being part of a highly effective Teaching and Learning team. The post-holder will have a good general education to Honours degree level or the equivalent with substantial knowledge of the HE sector, in particular student services management and administration, both undergraduate and graduate and both UK and International. The post-holder will have experience of enhancing engagement through training, feedback and focus groups. The post-holder will have excellent written and verbal communication skills and excellent interpersonal skills.

To access a full job description and person specification and to apply, please click on the apply button.

Closing date 05/05/2024.

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