Technical Support Manager - Audiovisual

Are you passionate about audiovisual technology and ready to make a meaningful impact?

We're seeking an experienced Technical Support Manager to lead & shape our University's audiovisual landscape now and into the future. You will spearhead the design, implementation, and maintenance of innovative audiovisual systems to elevate the experience for staff, students, and stakeholders. You will be an adaptable individual who stays up to date with technology developments, adapting and delivering our audiovisual services to meet evolving requirements.

In return you will gain access to cutting-edge facilities, resources, and a team committed to excellence and creativity. If you're ready to make a difference and push the boundaries of audiovisual technology, apply now and be part of our team committed to delivering exceptional experiences for our staff, students and key stakeholders.

The successful candidate must have, and your application should clearly demonstrate that you meet the following criteria:

• *A Degree or equivalent qualification; OR *Evidence of substantial relevant professional experience in a similar role in a large complex organisation.(Large complex organisation is defined as one with an annual turnover exceeding £50 million and 500+ employees).

• Proven and recent track record of managing a relevant audio-visual team in a large, complex organisation (within the last 5 years) to include:
  • Managing a professional team in a customer focussed support service.
  • Delivering technical support for professional audio-visual, video production and streaming services.
  • Managing the setup, rollout and support of PCs.

Please note the above are not an exhaustive list. For further information about the role including the essential and desirable criteria, please visit our website.

At Queen’s our people are at the heart of everything we do. As a staff member you will become part of a vibrant organisational culture, which will provide you with the opportunity to achieve your full potential and enhance your career through a continuous focus on learning and development.

We offer an excellent employment package that includes:

• Great terms & conditions
• Pension schemes
• Flexible working by enabling you to design your working week in collaboration with your manager through a blend of remote and office working
• Family-friendly initiatives
• Career development opportunities
• Support for health & mental wellbeing
• Generous holiday entitlement of 8.4 weeks a year (made up of 23 days annual leave, 10 closure days and 9 bank holidays)

Further information on our attractive package can be found on our website.

Queen’s University is committed to promoting equality of opportunity to all. We have created an inclusive culture by establishing staff networks such as iRise (Black, Asian, Minority Ethnic and International Staff Network) and PRISM (LGBTQ+) which help us progress equality.

We also subscribe to Equality Charter Marks such as the Diversity Charter Mark NI in addition to Athena Swan. For further information on our commitment to Equality, Diversity and Inclusion, please visit our website.

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