Operations Manager at the Sheldonian Theatre (Events and Visitor Experience)

Do you love heritage venues and want to work in a tight-knit, supportive and friendly team?

The Role

Oxford University Event Venues (OUEV) is offering an extraordinary opportunity within a truly unique venue. Located in Oxford’s medieval city centre, the Sheldonian Theatre is a Grade 1 listed architectural jewel, designed by Sir Christopher Wren and completed in 1699. The principal ceremonial hall for Oxford University graduation ceremonies, it is also an exceptional venue for performances, film shoots, banquets and prestigious talks as well as a global building of interest.

The Operations Manager role is a diverse, interesting and senior position which encompasses delivering all internal events, commercial venue hire and visitor experience within the Sheldonian Theatre. The role has responsibility for leading a dedicated team of staff, resource planning, high profile event management, business development and driving profitable growth. You will work closely with the Facilities Management team to meet standards of excellence in an operationally effective environment, keeping outstanding visitor experience and customer journey at the forefront.

This is an exciting time to join the team as we expand the building's fledging visitor attraction business. The role will play a major part in the success of developing this revenue stream, with the opportunity to implement new initiatives and contribute to the Sheldonian Theatre becoming a landmark Oxford destination.

The OUEV team coordinates events across a portfolio of distinctive Oxford University buildings. Whilst your focus will be the Sheldonian Theatre, you will also have the opportunity to broaden your experience by coordinating events in all the OUEV venues.

Please note that the job title for the successful candidate will be the Event Venues Operations Manager.

About you

We are looking for someone with the skills, passion and initiative to grow and drive the commercial and visitor experience business forward whilst balancing the requirements of internal ceremonial events.

You will have an operational background in events or performances, preferably in a heritage environment, with a knack for sales and building relationships. You will have experience in successfully recruiting, developing, motivating and managing a customer-focussed team, including full-time roles and a pool of 25-30 variable hours. You will thrive in a busy and exciting environment managing a variety of priorities in a hands-on manner, communicating with customers and stakeholders at all levels with diplomacy and tact.

How to Apply:

To apply for this position, please submit the following documents as part of your online application:

• Covering letter/supporting statement
• Curriculum vitae (CV)
• Contact details of two referees (only contacted if you are successful)

Only applications received before 12 pm on Friday 10 May 2024 can be considered.

Interviews will be held on Friday 17 May 2024

Don't miss this chance to be part of our dedicated team!

If you're ready to make your mark on Oxford's event landscape, we want to hear from you! Visit our website at  www.venues.ox.ac.uk to learn more about OUEV and apply today to be part of our extraordinary journey.

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